Anonymous
map-marker Harrow, England

Withheld bonuses and accusations of fraudulent behaviour

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I have marked high above because I have one gripe. I get bombarded with messages promising bonuses from online casinos as I partake.

I recently got burnt by one and stuck to my usual. My friend recommended 777. They said if I deposit 20 pounds I get 77 spins and bonus match. Well they took the deposit and passport and utility bill along with name date of birth email address and two debit card details .

So I deposited. Usually you have to stake the amount before bonuses are credited so I played the twenty pounds. Reco nothing! Then after a week of contacting them I get informed that I have joined a sister site of theirs,888.

Yes I said. I have. But I never deposited with them therefore Im entitled. So another few days and I get told my account is suspended as it looks like its one player per household and there are other accounts connected to mine!

Now the only thing different is the username which I had to add two characters to as it said mine was already taken. Ive asked them what details or bonuses are they referring to. Nothing! I asked fir a refund or credit my account with the bonuses.

PleSe can you help with this? Thank uiu

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