Thatgamecompany Reviews
Thatgamecompany Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Thatgamecompany has 1.0 star based on 1 customer review. Consumers are mostly dissatisfied; recent recommendation warns investments in this game are not secure and support is often scripted and handled by chatbots.
Key Takeaways for Future Customers
- Check Thatgamecompany reviews for reports of account loss after update 0.30.0.
- Expect scripted chatbot responses from customer service and limited human escalation.
- Consider risk to purchased content before spending time or money on the game.
Negative Feedback / Risk Areas
- Recurring customer complaints about lost accounts and inability to sign in on different devices after updates.
- Support described as scripted, often handled by chatbots, and not addressing specific issues.
- Concerns that investments and in-game purchases may not be secure.
Positive Feedback
No positive points were reported in the single review.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Thatgamecompany has 1.0 star based on 1 customer review. Consumers are mostly dissatisfied; recent recommendation warns investments in this game are not secure and support is often scripted and handled by chatbots.
Key Takeaways for Future Customers
- Check Thatgamecompany reviews for reports of account loss after update 0.30.0.
- Expect scripted chatbot responses from customer service and limited human escalation.
- Consider risk to purchased content before spending time or money on the game.
Negative Feedback / Risk Areas
- Recurring customer complaints about lost accounts and inability to sign in on different devices after updates.
- Support described as scripted, often handled by chatbots, and not addressing specific issues.
- Concerns that investments and in-game purchases may not be secure.
Positive Feedback
No positive points were reported in the single review.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Lost account from 0.30.0 update
- - I want to speak to a person, not a chatbot.
- - I invested time and money in a game, but losing sign-in on devices after update 0.30.0 is wrong.
I just want to speak to someone. The chatbot seems very enthusiastic and scripted.
The email response seems less enthusiastic, but still very scripted as it relates to the subject.
I say this because what I am actually experiencing is not being addressed in the responses at all. I have invested time and money into a game I love, but losing an account or the ability to sign in on different devices after doing a required update 0.30.0 is just wrong.
- Expanding to pc players changed the game in an unfortunate way
- Unresolved bugs which i believe are caused by out of control hackers
Preferred solution: Full refund
User's recommendation: Be aware that your investments in this game are not secure and be prepared for the help to be very scripted and often chatbots.
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