ThaiMarts is a scam

1.0
I ordered some deodorant $31 and literally waited over 2 months. Like previous comments, I tried calling and emailing. No response!!!!! Obviously not getting my refund.
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Comment
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ID
#1112627 Review #1112627 is a subjective opinion of poster.
Service
Thaimarts Customer Care
Reason of review
Return, Exchange or Cancellation Policy

Items not received and no refund

1.0
thaimarts is a con, their thieves. I ordered retin a for $26:10 on 31/07/17, till date I have not received my items. I have sent messages via email because that seems to be the only form of contact still no response, no items and no refund. The website shut down. So beware the aforementioned site is not reputable they are crooks. When i bought the item i was sent a confirmation of my order which then stated I will be informed when my item is ready for dispatched and when it is dispatched. I have not gotten any update from them and it is three months running and on their website they stated if item is not received within 30 days your money will be refunded. This website is a scam beware.
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ID
#1112425 Review #1112425 is a subjective opinion of poster.
Service
Thaimarts Shipping Service
Cons
  • That they did not ship my order
  • That they did not respond to my emails
  • That they did not give me a refund
Reason of review
Poor customer service
Loss
$26
Preferred solution
Full refund
New Reviewer

Did not receive order nor did I receive a refund

I had purchased 2 retinol products on July 30 , 2017. I even got a confirmation on my purchase. It is now Sept 7 and had emailed the company 4 times with no response. Therefore, I still have not received my order and can't even get a refund because the company had listed their number in Thailand and it would cost me bucks just to call them and make a complaint. There is not other way to reach them besides through phone or email. This is absurd and ridiculous! This webpage ThaiMarts.myshopify.com has to be shut down immediately. I believe they are taking advantage and stealing our money.
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Comment
Helpful 1 Not helpful 0
ID
#1097990 Review #1097990 is a subjective opinion of poster.
Cons
  • That they did not ship my order
  • That they did not give me a refund
  • That they did not respond to my emails
Reason of review
Poor customer service
Loss
$26
Preferred solution
Full refund

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