Refund / Change the flight

No any response from Thai Lion Air until now.
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ID
#2356799 Review #2356799 is a subjective opinion of poster.

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Junior Reviewer

Failure to refund after cancelation

Update by user May 06, 2020

weeks gone by and still no contact from them or a refund, never book with them

Update by user Apr 22, 2020

still no refund or up dates despite e mails, typical asians

Original review posted by user Apr 06, 2020
Booked a flight from Thailand to Singapore, 3 times in 2.5 weeks they changed the flight times, then they cancelled. Booked through last minute and they are s... as well, promises to call etc, both greedy, not interested, worst experience on a holiday

User's recommendation: keep away from both of them.

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ID
#1856110 Review #1856110 is a subjective opinion of poster.
Service
Thai Lion Air Flight Booking
Cons
  • Lack of english speaking
  • Failure to contact
  • Quick to take your money
Loss
$350
Preferred solution
Full refund

About

Thai Lion Air Cancellation Policy
Airport Taxes (TS) is refundable. Passenger can refund within 90 Days from travelling date. TRAVEL INSURANCE is non-refundable. For refund duplicate Itinerary, details of both itineraries must be exactly match in flight detail, time and date of traveling, Spelling name, channel of payment including tour code of agent and date of reserve. Otherwise, the airline will process refund follow term and conditions.
To read more: https://www.lionairthai.com/en/Terms-And-Conditions#nine
Top Thai Lion Air Services

Baggage Policy, Flight Booking

Thai Lion Air Pros and Cons

Cons: Quick to take your money, Lack of english speaking, Failure to contact

Summary

Thai Lion Mentari Co. Ltd, trading as Thai Lion Air, is a Thai low-cost airline, operating with Thai partners as an associate company of Lion Air Group, together with Lion Air, Wings Air, Batik Air, Lion Bizjet and Malindo Air.

Thai Lion Air reviews and complaints

Thai Lion Air is ranked 59 out of 203 in Airlines and Air Transport category

Official Company Name

Thai Lion Mentari Co. Ltd

Motto/Slogan

Freedom to fly

Founded

2013

Type of Business

Offline

Area Served

Asia

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