TFM Comm
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TMF Comm has the WORST customer service EVER
- Topeka TFM Comm has poor customer service.
- Breathalyzer service costs $15 and takes about 2 minutes.
- The wait time was two hours.
TFM Comm has the worst customer service ever! I am required to have my car serviced every 60 due to a DUI conviction. I have to take my car to TFM Comm and pay $15.00 to have my breathalyzer switched out. It take 2 minutes and is no different than plugging in a computer monitor. The receptionist in the service department rep in the Topeka, KS location always acts like I am wasting her time and a nuisance to her. I had to wait 2 hours to have the device swapped as the technician was at lunch and she was not "trained" or perhaps "qualified" to perform such a task. After waiting to hours I went to use the restroom and saw the technician was working in the garage. I then asked for his assistance and he changed the device.
I spoke with the company I have the breathalyzer through and was informed that was TFM Comm is the only location in town that I could have the device serviced at. So I am FORCED to return to this HORRIBLE COMPANY and put up with their HORRIBLE service!! I am a paying customer and should be treated like one!!
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