map-marker Chicago, Illinois

Bank employee lied to my diabled son

My son is disabled and he got an account at TFC on Ogden in Downers Grove. He had a check book and all of a sudden he had $400 in fees on checking I went to the bank and they dismissed some of the fees and we kept the account, much to my distaste.

I paid the bill but took away his checks. He had a debit card and I specifically asked if he used his debit card and there was no money in account he could not be charged or get money out, and the manager lied right to my face and said "of course not!" I would have thought not but now they sent him to collections for 1500.00 and he can not pay since he gets a small amount of disability. This bank exists on charges and fees to stay in business.

My son has a charge card from another facility and if there is no money in there then he can not get money and no fees!!!!! The woman who lied had the longest foriegn name I have ever seen.

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