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Textbooks Reviews

www.textbooks.com
What is your customer experience with Textbooks?

Textbooks Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Textbooks has a 1.0 star rating from 2 reviews and overall sentiment is negative; consumers report dissatisfaction with customer service, high price level, and product diversity.

Key Takeaways for Future Customers

  • Read Textbooks reviews and watch for customer complaints about billing and refunds.
  • Expect issues related to purchases, unauthorized charges, and autopay disputes.
  • Contact customer service promptly if you need order or return help.

Negative Feedback / Risk Areas

  • Frequent customer complaints about refunds and billing errors.
  • Unauthorized charges and payment disputes reported.
  • Poor responsiveness from customer service and confusion with returns.

Positive Feedback

Some buyers praise fast delivery and good book quality and value in older reviews.

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Media from reviews

Textbooks - My rifand
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Show reviews that mention
rifand possiblemy number chandan hii testbook money yadavthanks account rifand hii
Filter review
Chandan Y Gnn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bazār, Uttar Pradesh

My rifand

Textbooks - My rifand

Hii sir my 599 rs cut thought autopay Please refound This money In my account as soon as possible

My registered number in testbook app

+918604****14

Email I'd cy407****@***.com

My name Chandan yadav

Thanks sir

Loss:
$599

Preferred solution: Full refund

User's recommendation: Ha

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Harshit S Kir

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Discount of group d pro Max mock test sir

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I am admitted in hospital last one week.i can't purchase your group d course pro max.please give me one discount chance for purchasing pro Max cource sir.

User's recommendation: Please help me

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Debra M Ryv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Patna, Bihar

Someone use my credit card and bought a book on September 8

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I didnt make no purchases with your Someone else use my card Purchase something your company Somehow it was On my cash app account they took my money to someone else, something on my account

Loss:
$40

Preferred solution: Full refund

User's recommendation: How can I reach y’all if I never brought a book?

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Anonymous
map-marker Dallas, Texas

Textbooks.com always impresses me

AI Highlights
  • - Books arrive within a few days.
  • - They trust the quality will be great.
  • - Prices are unbelievably low.
  • - They recommend the company to everyone and hope e-books won't hurt the company.

I am a college student and and frequently buy school books through them. They always arrive within just a few days.

I can trust the quality will be great. Their prices are unbelievably low. I browse and purchase other books of interest for those very same reasons. I definitely recommend this company to everyone.

I have to add a few more words for this to submit...so...

well, though a lot of schools are going e-book now (unfortunately), there are still many of us who enjoy using and having the actual book. I hope that school's switching to e-books will not run a company...especially this company out of business.

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Stephanie S Gzl

Textbooks.com confusion

AI Highlights
  • - Sent two boxes to sell; received two confirmation emails.
  • - Second box shows a missing book and two copies of another; only one copy was sent.

I sent in textbooks to textbooks.com to sell. I had to separate transactions, therefore two different boxes with package lists.

I received two emails last night, one for each box, confirming they had received my items. Everything was right for the first box of books I sold back. For the second box of books I returned it stated that it didn't receive one book that I had sent in (quoted for a $4 buyback price) and it said that they received two copies of another book, yet I only sent in one of those books. The box was securely taped by both regular Scotch tape and heavy-duty shipping tape which I witnessed the UPS delivery man tape up.

Both boxes were taped by the same man, and I witnessed both being taped, and were both shipped from the same place at the same time so I don't see why there was a problem with one box and not the other. I also don't understand how they would have received two copies of one of my books when I only sent in one copy of that book.

Not sure if this is a mix up or what but I will be calling the company to straighten it out.

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1 comment
Guest

Expect nothing and you wont be let down. They are worthless for anything else and a waste of time.

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