Anonymous
map-marker Baytown, Texas
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Dr.'s Time is Much More Important than a Patient's Time

I'm pissed. On May 19, 2015 I took a half day off work and drove an hour to a doctor's appointment with Dr. James G. Pyle, M.D. in Baytown, TX just to be told that they had left me a voice mail, which I never got, that the doctor wouldn't be able to see me today. I was scheduled to have injections into my feet for what has been diagnosed as Dupuytren's contracture. After explaining about my drive, taking off work, etc., the receptionist went back to ask the doctor if he would see me. I was told that he didn't have time. Checked my cell phone, home phone and even my wife's cell and found no voicemail from his office. He almost got it right. He won't ever be able to see me. After being treated like that, I wouldn't *** on his head if his hair were on fire.
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Poor customer service
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