Texas Mutual
Texas Mutual Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Texas Mutual has a 1.0 star rating from 1 review with consumers mostly dissatisfied and a 100% unfavorable rating distribution; recent recommendations say to avoid Texas Mutual Insurance for worker's comp coverage.
Positive Feedback
Some customers note Texas Mutual can handle minor, band-aid class injuries effectively, which is the only commonly cited benefit in Texas Mutual reviews.
Negative Feedback / Risk Areas
- Serious injury claims disputed, with allegations of downplayed diagnoses and contested hearings reflecting common Texas Mutual customer complaints.
- Complaints about billing practices and high price level affecting perceived value.
- Poor customer service response during contested claims and disability assessments.
Key Takeaways for Future Customers
- Expect adequate coverage for minor injuries but evaluate alternatives for serious claims and worker's comp coverage.
- Review billing terms carefully and document medical evaluations if using Texas Mutual for employer coverage.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Texas Mutual has a 1.0 star rating from 1 review with consumers mostly dissatisfied and a 100% unfavorable rating distribution; recent recommendations say to avoid Texas Mutual Insurance for worker's comp coverage.
Positive Feedback
Some customers note Texas Mutual can handle minor, band-aid class injuries effectively, which is the only commonly cited benefit in Texas Mutual reviews.
Negative Feedback / Risk Areas
- Serious injury claims disputed, with allegations of downplayed diagnoses and contested hearings reflecting common Texas Mutual customer complaints.
- Complaints about billing practices and high price level affecting perceived value.
- Poor customer service response during contested claims and disability assessments.
Key Takeaways for Future Customers
- Expect adequate coverage for minor injuries but evaluate alternatives for serious claims and worker's comp coverage.
- Review billing terms carefully and document medical evaluations if using Texas Mutual for employer coverage.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Austin, Texas
Won't heal injured employee
- - Texas Mutual allegedly paid doctors to label a fall as a sprain despite back and hip injuries, with zero disability though crutches were needed.
Paid their doctors to describe the employee's fall injury as a sprain when legitimate doctors found serious back and hip injuries. Sixteen months later, we're about to go before a judge for a contested case hearing.
Texas Mutual also paid their doctors to report zero percent disability while the employee still needed crutches to walk! Their doctor didn't have the patient go through any range of motion tests; just reported what Texas Mutual wanted.
This case should be the poster child for our health I-don't-care system at work. Texas Mutual Insurance should be shut down.
- Good for band-aid class injuries
- Worthless for serious injuries
Preferred solution: Full refund
User's recommendation: Avoid Texas Mutual Insurance for worker's comp coverage
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