Donna M Axz

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I filed for Snap Benefits on 5-3-2022. It is still under review. I have called them six times. I sent them a copy of my drivers license today 7-19-2022. They already have it on file. Nobody can get my address correct. My new address is what is on my license Donna Hudson 668 Gossett Ln APT 114 Sulphur Springs Texas 75482. My old address is 1813 Main Street Sulphur Springs Texas. I am beyond upset because my case has not been approved. There's no excuse for this and no excuse to get my correct address right. I want answeres. It appears nobody is doing their job correctly. I have been on hold for or an hour each time I call. This is unacceptable. My case #138822****
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  • Snap benefits
  • Have not received benefits since 5-3-22

Preferred solution: Deliver product or service ordered

User's recommendation: File a complaint

map-marker New York, New York

Disgusted with their Billing Services!!!

Sent My Bill to Collection without reaching out to Me by Phone or Email. Only sent a Statement by Postal Service, but since I Travel for Work was not there to Receive my Mail. I only pick up my Mail every 6-8 Weeks.
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Preferred solution: Let the company propose a solution

User's recommendation: You have to make sure You do their Job too!!!