Texas Health Resources Reviews

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Complaint

My mother was taken to Texas Health Southwest via ambulance for severe abdominal pain, fever, chills, lack of appetite. I called and told them to ensure they checked for appendicitis, as she had indicated to me the day before that the area was painful. I was not told how busy they were when I called, just that they would let me know when she was in a room. No problem. Since I live 40 minutes away, I waited for my husband to get home to take me and drop me off while he went to my mother's to wait. After two hours, I was told I could not wait in the area as you enter the ER. (Yet there are benches there, and I was told it was okay. Not in the waiting room - too many people). The officer told those waiting that we had to wait in our cars. I mentioned to the officer that my husband had dropped me off, and I had no vehicle to wait in. He told me to wait outside. In the late afternoon, Texas heat, 100+ degree weather, with very little shade. Three hours later, I left. My mother was nowhere near getting the attention she needed because they were short-staffed. She refused to go to the THR hospital close to me. On the way home, I called the ER to file a complaint. Ended up in a screaming match with the head nurse. Such professionalism by this company. BTW - my mother was told that ALL hospitals were busy. Lie. I called the location close to me and inquired as to how busy their ER was. Their response? Come on! We'll get you in and out quickly! We're not busy. hen I called I was not told they were beyond busy, jusould call

User's recommendation: Save yourself the trouble and find another hospital. There is very little professionalism here.

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ID
#2721855 Review #2721855 is a subjective opinion of poster.
Cons
  • Total experence
  • Lack of professionalism

Precription Question

Good Morning, I seem to not receive, no response to my questions from the staff at Dr. Robert Keck Stahlman, DO office. I have a heart condition and I need my medication!! A response will be greatly appreciated as soon as possible, I can be reached at 817-914-****. Thank you

User's recommendation: You have to do the leg work!

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ID
#2622363 Review #2622363 is a subjective opinion of poster.
Location
Irving, Texas

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Verified Reviewer
New Reviewer

Rx that needs Hospital approval

Original review updated by user Oct 22, 2020
Yesterday, I was a patient in the emergency room where Doctor Holland prescribed Lidocaine 5% patch. This prescription from Doctor Holland was needed to help my condition by substituting a lidocaine 5% patch to a hip injury, to avoid taking a codeine prescription causing my reason for coming into the emergency room. I took this to the CVS drugstore on Bedford Road to have it filled. They said they could fill this prescription but they needed Doctor Hollands approval so that they could cover it under my Medicare plan. I called Harris Methodist Hospital emergency room relayed that information to a representative They said that they would look into it and get back to me. After not hearing from them, I called again and found they received the information via an email from CVS requesting this approval. I called again yesterday, found that they have received the email from CVS and forwarded to someone administration. I called, Harris Methodist Hospital emergency room, again yesterday, and they said to call back later. A day later, I called again and was told by whomever answered the telephone on your behalf, that I wouldnt need to send in this email. I am very disappointed that I cannot get some sort of an answer or disposition on this prescription that was proscribed by one of your doctors. I would appreciate it, if someone with some authority could call me and tell me why, in my opinion, I am being ignored in my request for something that I need.
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ID
#2240998 Review #2240998 is a subjective opinion of poster.
Service
Texas Health Resources Medical Care
Loss
$266
Preferred solution
Deliver product or service ordered
New Reviewer

Racism

As an educated African American Woman. I have been on multiple interviews with this company and yet has not hired. Each interviewer whom has been white women over critique my education and experience. I have been told " you have the exactly the education and experience that we have been looking for." I have been lied to regarding talking to the recruiter seeing what was the next steps. As far as I can see you only care about hiring white people not people of color.
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ID
#1633889 Review #1633889 is a subjective opinion of poster.
Location
Arlington, Texas
Cons
  • Racism
Reason of review
Work Experience or Job Application
Preferred solution
Let the company propose a solution

Piece of meat

Texas Health Resourses Harris Methodist hosptial both downtown and Southwest. They truly are the worse medical care in the State of Texas. You as a person are a piece of meat and a supply of money to support too many chiefs and not enough Indians. Most of their hosptial doctors are 3rd world educated and lack the knowledge to treat humans beings. They speak the English language on a 1st grade level so basic communication is impossible. When asked if they are licensed physicians they show you a hospital badge but can provide no proof of NPI number or Texas Medical Licience. If admitted prepare to lay in you filth for days for linen is never changed or showers offered unless you throw a fit. Be fully prepared to have the number to a lawyer as no one on staff is their to protect your interest or health. This is nothing but an unprofessional money making machine seeking to create whatever lie is needed to abtain magnet status, press grainy advertising and generally blow smoke up the publics butt.
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ID
#922023 Review #922023 is a subjective opinion of poster.
Location
Fort Worth, Texas
Service
Texas Health Resources Medical Care
Cons
  • Total experence
Reason of review
Treated like human trash
Loss
$5000
Preferred solution
Criminal charges

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