Owner of Tex Art Stone called me *** when I insisted he honor his quote for a truck of dirt!

Terrible customer service and very unorganized. This is a landscaping company that I ordered dirt from. 1. they neglected to enter my order in the system and didn't show up when they said they would. They admitted the error and arranged to come out right away. 2. THey refused to honor the quote given to me when I placed the order. The owner lost the quote and treated me like I was lying about it. 3. After me insiting they honor their quote, the owner said "Ma'am, you know what? You are *** and I'm not bringing you the dirt". Yes...he actually called me ***. They did eventually bring the dirt and knocked a little off but not enough for the price discrepancy and calling me ***. I recommend against using this company. They are NOT customer service friendly!
View full review
ID
#124134 Review #124134 is a subjective opinion of poster.
Location
Fort Worth, Texas

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article