New Reviewer

Question shoe style

I just want to talk to somebody without having to pay any money. I know you Stated that the money would be refunded, but it's hard to trust the Internet. I just wanted to ask a simple question you get a simple answer, and that did not happen
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ID
#3580650 Review #3580650 is a subjective opinion of poster.
Location
Springfield, Ohio
Preferred solution
Information.

Can't reach coustomer service

Quad pay can't get card information changed this is hard to do with out getting pissed I see why you need the actdirect phone number
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ID
#2587468 Review #2587468 is a subjective opinion of poster.
Location
Naperville, Illinois
New Reviewer

Defective products

I have owned 5 pairs of tevas and they all did the same thing. The soles separated in half and had to be glued back together which only lasted a short time.Their products are bad and I do not know why I wasted my money on Poor them other than hoping the next pair would be better.

User's recommendation: Do not buy.

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ID
#2063227 Review #2063227 is a subjective opinion of poster.
Preferred solution
Repair defective soles

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Soles fell apart

Teva - Soles fell apart
Teva - Soles fell apart
Teva - Soles fell apart
Teva - Soles fell apart
Bottom part of soles separated from top part. Back in the day these shoes would wear thru before delaminating. Now after only a few wears, the shoes just fall apart. This happened to my last pair also. It is ashame as I have always worn them. May be time to switch brands?

User's recommendation: Look for another brand to replace.

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ID
#2018768 Review #2018768 is a subjective opinion of poster.
Pros
  • Comfortable for around florida
Cons
  • Fall apart and quality is getting bad
Loss
$65
Preferred solution
exchange for a pair that will last or refund

Sandals fell apart

The soles of my sandals just fell off after only a few wears :(
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ID
#1884068 Review #1884068 is a subjective opinion of poster.
Location
Corpus Christi, Texas
New Reviewer

Sole separates from rest of sandal

The soles have separated from the rest of the sandal with the last 2 pairs of Teva sandals I have had despite lack of excessive use. Previously Teva sandals were durable and long lasting. That no longer seems to be the case.
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1 comment
#1730605

I have to totally agree.. I've owned and wore Teva sandals year around back in the late eighties and nineties.

I would throw them away after the sole wore through.. Lately, I had several pairs, all of which had to have their soles glued back on. Not cool..This is only after several weeks of wear.

Wth?? Inexcusable, period.

ID
#1616219 Review #1616219 is a subjective opinion of poster.
Location
Collingswood, New Jersey
Reason of review
Bad quality
Loss
$75
Preferred solution
Let the company propose a solution
New Reviewer

Sandals falling apart

I've always loved my Tevas, but recent pairs bought by my sister and nephew have both come apart with very little wear. As other posters say, Teva won't even replace them without sending them in (sister doesn't even have receipt). I would be glad to know of other brands that people have found suitable, especially for outdoor/hiking (many Tevas don't even have grip soles). Thanks
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ID
#1537568 Review #1537568 is a subjective opinion of poster.
Product
Teva Sandals
New Reviewer

TEVa sandals come apart!

TEVa sandals come apart!
I have teva sandlas that are shrinking - yes shrinking! Apparently they do not hold to warm climates in south Florida. I called them and offered to send them pics as it is very obvious what is happening ... BUT they insist on them being sent in .... and when asked what the remedy would be they say they will only replace them. Tell me Teva, why would I want another pair of poorly made sandals to wear?!
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ID
#1108194 Review #1108194 is a subjective opinion of poster.
Product
Teva Sandals
Reason of review
Bad quality

Tevas fall apart in warm climates

Tevas fall apart in warm climates
On 8 July, 2016, I phoned and then Emailed TEVA with a photo of my TEVA sandals with the soles falling off . I received a reply saying that they received my message. After waiting several weeks, I phoned them on August 1st. They located my file and asked me to send them the faulty sandals and said they were working on it and would get back to me. 2 weeks later I phoned again. He said they did not receive my faulty sandals. I emailed them a copy of the USPS ticket showing the sandals arrived at their office on August 5th. Hearing nothing for 2 more weeks, I phone again in late August, and again in early September. I was told they were "working on it". No action. I phoned again in early August and they requested that I send them the USPA tracking number (which was on the USPS ticket I emailed earlier) and the "RA number". I did this, and also re-sent the USPS [proof of delivery. It is now October 12th, and I STILL have not heard from TEVA. Lesson learned: If you want good shoes from a company with good customer service, DO NOT BUY TEVA.
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ID
#935674 Review #935674 is a subjective opinion of poster.
Location
Port Townsend, Washington
Product
Teva Sandals
Reason of review
Bad quality
New Reviewer

Tevas are not what they used to be!

I love my Tevas! I've got Chacos and Born sandals but my Tevas are the most comfortable! However, I'm becoming disatisfied with their quality as over the last couple of years they have not held up to the outdoor activities. Last year I sent 2 pairs back to the company that had broken and never heard a word back from them. Lost the sandals with absolutely not response! Currently, I have another pair where the sole has come unglued. These sandals are supposed to withstand active outdoor wear, wet and dry--yet mine are NOT! I have tried to email the company, with no success!
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2 comments
#1033138

I totally agree. I have used my Tevas about 30 days and both rear strap supports have come unglued on one sandal, and one rear support on the other sandal.

In addition the rubber is coming loose from the straps too.

There is very little ware otherwise and these sandals should last for years! On my last pair I wore out the souls and had to retire them, but not any more!

#989139

As I recall when I bought my Teradactyls about ten years ago, they were guaranteed for life. What happened?

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ID
#343008 Review #343008 is a subjective opinion of poster.
Location
Birmingham, Alabama
Product
Teva Sandals

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