TESLARATI
TESLARATI Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
TESLARATI has 1.3 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Good quality, Good selection of accessories for tesla automobiles, There are no pros.
Cons: Customer service, Non existent customer service, Nothing received held up over a month.Recent recommendations regarding this business are as follows: "AVOID THIS COMPANY", "Do not do business with this company", "Buy one with adhesive strips and instructions", "Extremely", "WARNING about illegal marketing scam of Teslarati last week (Dec 17-18)".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
TESLARATI has 1.3 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Good quality, Good selection of accessories for tesla automobiles, There are no pros.
Cons: Customer service, Non existent customer service, Nothing received held up over a month.Recent recommendations regarding this business are as follows: "AVOID THIS COMPANY", "Do not do business with this company", "Buy one with adhesive strips and instructions", "Extremely", "WARNING about illegal marketing scam of Teslarati last week (Dec 17-18)".
Most users ask TESLARATI for the refund as a solution to their issues.
Media from reviews
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer
Horrible Experience
Not sure how this company is still running. I purchased Carbon fiber spoiler, side mirrors, camera covers, ground effects.
I spent a little under 1000$ I purchased in April, installed professionally in May. It is now September and everything looks like crap. The carbon fiber is peeling off everything and a grow yellow looking substance has formed. I have an appointment scheduled to remove everything as it looks so terrible.
Such a waste of money. I emailed them and they told me it was "wear and tear" and they won't replace.
- There are no pros
- Nothing received held up over a month
Preferred solution: Full refund
User's recommendation: AVOID THIS COMPANY
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
New Haven, Connecticut
Terrible customer service
No response from Teslarati. Their promises were false and they duped me into believing them. Simply dishonest behavior.
I purchased a set of trunk bin liners for my 2022 Tesla Y. When I receive them, one of them did not fit.
For nearly a year I was promised replacement with an item that fit when they produced it. Finally, when the item was never produced I requested a refund. I was told that a refund was processed but it never was. The refund was never sent.
They have stopped responding to my requests for this refund. I believe I have been a victim of either incompetence, fraud, or both.
- Good selection of accessories for tesla automobiles
- Terrible customer service
Preferred solution: Full refund
User's recommendation: Do not do business with this company
New York, New York
Spoiler install
My model 3 spoiler arrived with zero paperwork. No instructions, no adhesive no nada.
No answer when you call them. Really?
Preferred solution: INSTRUCTIONS!!
User's recommendation: Buy one with adhesive strips and instructions
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This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Order missing items and no customer service follow up
Company fixed the issue and I have been provided with product replacement.
I ordered two undersea trays for my model Y paid for them, and only received one. I have followed up with customer service via email several times, and have received no answer nor a refund for the missing item, nor subsequent shipment of the missing item they have simply been no communication whatsoever. This is theft.
- Well designed products
- Good quality
- Non existent customer service
Preferred solution: Deliver product or service ordered
User's recommendation: Avoid buying from this store
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDamaged product
I ordered a screen protector for my model Y and it arrived broken. I have emailed and called and no response. Guess Ill be disputing the charge with my bank.
- Customer service
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWARNING about illegal marketing scam of Teslarati last week (Dec 17-18 ****)
Last weekend Teslarati was advertising on its website that they were having a sale of their floor mat sets. There was a promo code given that was supposed to give the purchaser a good cash discount plus free shipping.
It was supposed to end at midnight on Sunday night. I began to place an order for the entire set of deluxe mats for the 2023 Model Y. I entered the promo code and instead of applying it, a message appeared that the promo code was invalid. I looked at the shopping cart.
No discount appeared and there was an additional shipping charge of $25 added to the order. I did not complete payment as a result of this. I wrote to Teslarati support. I also found a phone number for them and called.
I reached an answering machine. They did not reply to either the email nor to my phone call on Sunday, Monday, and Tuesday. On Wednesday I received an email simply stating that I should complete my order in the cart. It did not say anything about the invalid promo code for the sale.
I called them again on Thursday and the person I reached told me that "only a very limited number of customers would get the sale price and free shipping." That is ILLEGAL FALSE ADVERTISING on their website. I told them on the phone that this was unfair and I should be entitled to the sale price and free shipping. Their answer was that the sale is over.
Period! and no apology.
Preferred solution: Force Teslarati to cease false advertising scams. File criminal actions against them.
User's recommendation: WARNING about illegal marketing scam of Teslarati last week (Dec 17-18)
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerI would like to speak to someone
Are you afraid to speak to your customers? I think I ordered the wrong mats. I just dont understand what else u
Wanted ???
Preferred solution: Help
User's recommendation: Extremely
East Wenatchee, Washington
Terrible return experience
Company will not respond to emails to return product. I am guessing they are waiting for their 30-day return window to expire before responding.
User's recommendation: Shop somewhere else.
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