Grand Piano was missing parts after it was stored with Terry moving and storage
I stored my antique Grand piano for 5 years with Terry Moving and Storage. When it was picked up it was missing parts. He promised me for 6 months now that he would get the parts and put them on. Still have not received them. Terrible customer service I want to sell my piano and without the parts the value goes down. Everything was original on it. If I do not hear from him immediately I will have no choice but to take him to Small claims court and call The better business bureau. What a shame. I have been more then patient with him. I am upset they were missing in the first place.
Reason of review
Damaged or defective
Deliver product or service ordered
Do Not Use Terry Moving and Storage
Do not trust this company with your personal belongings. The owner of this company is a liar and believes it is ok steal and lie from his customers. Be very cautious. Using this company was the worst mistake I've ever made. I paid for moving and storage but what I got was my things taken and when I confronted the owner, he flat out lied about the whole thing. Then when I was told I couldn't do anything about it, I wrote the truth on the internet and now the owner is threatening to sue. The owner so much as admits to what happened but expects me to just sit by and be happy about what he did.
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