Ethel S Faz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Buffalo, New York

Damage to Driveway - Not Resolved After 13 months

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Terrain Landscaping LLC - Damage to Driveway - Not Resolved After 13 months
Terrain Landscaping LLC - Damage to Driveway - Not Resolved After 13 months - Image 2
Terrain Landscaping LLC - Damage to Driveway - Not Resolved After 13 months - Image 3

Terrain Landscaping, which was Queen City Plowing, is the company I hired and paid $400 upfront to secure a plowing contract for the season of 2022 ****. His company gouged my driveway skirt November 21, 2022; I texted Mr.

Gavin Caulfield of the damage immediately that day, to which he replied he would repair it come spring. To date, he has been a no show for repairs or compensation he offered.

I have researched both his business names; He does not currently (2023 ****) have a plowing permit nor the required $100,000 liability insurance proof with the town of West Seneca, where he is still canvassing his plowing business. He also did not have the above permit / proof for 2022 **** when he gouged my driveway. On Sunday, Dec.

17, 2023, he and I came to an agreement to refund my $400 to settle this dispute. I have printed confirmation he was bringing payment to me on Monday, Dec. 18, 2023. I even printed a receipt as proof of payment.

He is, again, a no show.

Terrain Landscaping (Queen City Plowing) customers should take heed signing a contract with Gavin Caulfield. He appeared ethical and reliable he is not.

This complaint has not been resolved, as of December 18, 2023.

View full review

User's recommendation: Terrain Landscaping (Queen City Plowing) customers should take heed signing a contract with Gavin Caulfield. He appeared ethical and reliable – he is not. His plowing business (formerly Queen City Plowing) damaged my driveway 13 months ago and Gavin has been a no show for all of his promised repairs. Terrain Landscaping does not have the required permit nor proof of $100,000 liability insurance with the town of West Seneca, as required, yet he is still soliciting his plowing business for 2023 – 2024. Please do your research before signing a contract with him.

Landscaping and Gardening Expert Talks

Lawn Care During Drought: How to Grow Lawns with Less Water?

Lawn Care During Drought: How to Grow Lawns with Less Water?

Jun 8, 2022

Drought and water restrictions put lawns at risk in dry areas. Watch lawn expert tips on how to grow lawns with less water and preserve the healthy yard despite a drought.

John Perry
John Perry

John Perry is President, CEO, and Founder of Greene County Fertilizer Company, Inc. and the author of the Lawncology educational series.

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article