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https://www.terminix.com/ They have very poor customer service I used vacation time to leave work early right when I got to my home, the tech calls me to say some personal issues came and they could not make it when can I reschedule. I reschedule the very next day and the same thing happened, but this time no call. I am pissed so I called and left a message. A manager calls and assures me they will call Friday at 3pm to reschedule. Guess what no...
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I liked
  • Poor
I didn't like
  • Being stood up twice
#1011179
I contacted the customer service dept regarding a bill I received. i was told it was for the next year. I told the rep I did not want to renew. They sent a rep out to get my bait traps. I was told I did not have to pay the bill and would receive a refund. The second call I inquired why I received a bill. That rep said I still owed the bill and the Area Manager would call me. The third call the rep said the refund was sent on Feb. 9, and the Area...
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Anonymous

Anonymous It has been at least a week since my last post regarding my bait traps. Not surprised I have not heard from customer service. They just reinforced my previous concern. Custome...

2.4
I liked
  • Instalation
I didn't like
  • Breach of contract by terminex
  • Customer service
#1009334
They never call back, they've been out 3 times to spray for bugs and we still have them. They have me on a payment plan but I get 3-4 voicemails a day telling me to call them about my account. When I called they told me they report to the credit bureau after 120 days if not paid in full. My contract says 12 months. I've called them about 20 times and nobody will call me back. I made a double payment the other day when my computer acted up and...
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1.1
I didn't like
  • Lack of accountability
  • Discrepancy of what was promised and reality
  • Blatant lies
#1006159

Terminix Pest Control Review

#990116
Terminix was a disaster. The worker fell through my ceiling. I still have unresolved issues a year later. It is so frustrating to deal with such an unprofessional company.
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Terminix Ant Pest Control Review

#987283
1.0
This was the first time I've had this type of business to be unprofessional, and miss the mark! They did not take time to get the job done with me. I do not recommend this product to the public
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Terminix Customer Care Review

#985468
1.0
A bad experience, I called them to warn that I did not want any more services with terminix, because I was displeased with the services, and the company continued to charge
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Terminix Customer Care Review

#980221
3.0
Their services are not efficient and they suck
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The tech Derrick is HORRIBLE, UNPROFESSIONAL AND A LIAR who half did his job! He came into my home and LIED on invoice stating he saw NO bedbug activity after he killed an adult one with his fingers then flicked it on my floor stating "it may have been a roach?!?!?!?!" He disrespected me and my home by SLAMMING my DOOR TWICE and then half did his job once I reported this. Hopefully the next tech they send to get these nasty bedbugs out my home...
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1.9
I didn't like
  • Lied on the invoice
  • Appointment not scheduled
  • Technician derrick
#1004009
Horrible. I had my services transferred. I explained to them my work hours. They continue to schedule my home visits during my work hours. Even as much as scheduling a Sunday appointment. ( They are not open on Sunday). When I finally got an appointment that matches my work schedule. Guess what. They came early and I was not home yet. When I called to tell them they scheduled me another appointment, guess what during work hours. I got so...
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2.2
#1001042
Rude and unreliable technicians. Technician came out for termite inspection. Inspection went week, but then went downhill from there. Made commitments and then didn't come through with any of them. When I called again to follow up and questioned him why he wasn't following up as committed he got all rude and just hung up. I called the office to speak with a manager to find out status of the pending job and to share the poor service from the...
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1.0
I didn't like
  • Unprofessional technician and service
#993053
My landlord hired terminix and I wish he would have taken the time to check reviews on yelp prior. Everything seemed fine and dandy. The rep was a nice guy and we appreciated him explaining everything to us. After the tent was taken down I arrived home to a complete mess of my bedroom. I understand that all drawers had to be opened etc.. everything was taken out of my closet and thrown around my room. Chairs were stacked on everything removed...
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#992626
The service was good but they don't explain in details and give you a good understanding about their service and the billing information. They charge me twice. They charged me for my follow up which is suppose to be free. I will nerve use their service. The lady on the phone was no help. She listen to me complain and did nothing. She said, "you still have to pay." Im so mad. I won't recommend this to my friends or family. They don't even help...
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1.1
#985756
We had Wasps surrounding our house so we called. They Told us someone would show up with a latter and take care of it. Long story short the guy showed up didn't have a ladder I told him I have a latter and he told me"I'm 65" entire experience was a nightmare and anytime we called we kept getting transferred around in circles After three months of trying to get a call back we were finally told we could have a refund We never received that refund...
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Contact Terminix

Headquarters Address:
The Terminix International Company Limited Pa
860 Ridge Lake Blvd.
Memphis , TN 38120
Phone:
(877) 837-6464
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Top Rated Products Manufactured by Terminix

Terminix came to my house last summer for a bad rat infestation! They charged almost $8000.00! When I complained there were still rats in my ductwork, they said it was not their problem. Then they started charging me $139. per month for "maintenance". Rats were never fully exterminated in the first place! They never even trapped 1 rat! I am SO DISGUSTED! All they did was seal up some holes in crawl space doors & vacuum out all of my attic...
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Anonymous

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Miss Betsy

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#983014