Maureen F Wlw

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Purchased 58 inch Samsung TV July/2022. Tried to watch It October /2022. No picture just volume , called the store which was stressful on its own with two reception staff. Was told I can't return t

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I Purchased 58 inch Samsung TV July/2022. Tried to watch It October /2022. No picture just volume , called the store which was stressful on its own with two reception staff. Was told I can't return the TV. was given the number for Samsung, called they Samsung it seemed they knew the problem right away. I was told they will order the parts and then call to come out to fix a brand new TV less than 3 months after purchasing. Further more there delivery person damaged my new floor when he dropped the dishwasher. I would never recommend this product ir store to anyone. Brand new Samsung TV needs parts to be fixed.
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Pros:
  • Previous reception staff was great

Preferred solution: Full refund

User's recommendation: I would never recommend to anyone

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