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Teppermans

Teppermans

teppermans.com
What is your customer experience with Teppermans?

Teppermans Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Teppermans has a 1.0 star rating from 2 reviews; overall sentiment is negative with customers reporting serious service and ordering problems.

Key Takeaways for Future Customers

  • Review Teppermans reviews for recent experiences before ordering.
  • Expect difficulty with online ordering and lengthy phone transfers.
  • Prices may be reasonable but factor potential returns and service hassles.

Negative Feedback / Risk Areas

  • Frequent customer complaints about poor customer service and returns handling.
  • Ordering issues: website outages and long hold times.
  • Delivery damage reported and reluctance to accept returns.

Positive Feedback

Some reviewers noted helpful reception staff in the past and well priced products.

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Alana R Mgc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Saint Catharines, Ontario

Trying to order product

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AI Highlights
  • - -Teppermans' processes are dismal.
  • - -Two hours on the phone with transfers, no resolution.
  • - -Website down since July with no online ordering indicator.

Second time trying to order product from Teppermans. There customer service is the worst!

Not the operators or employees, but the processes are dismal. I once again spent two hours on the phone, being transferred all over to no avail. I just want to order a cabinet.

The website has apparently been down since July of this year. There is no indication on the website that online ordering is not available.

Even though their prices are reasonable, the effort it takes to try to order a product is not worth it.

Pros:
  • Well priced products
Cons:
  • You cannot order them without a great deal of hassle

Preferred solution: Deliver product or service ordered

View full review
Maureen F Wlw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Purchased 58 inch Samsung TV July/2022. Tried to watch It October /2022. No picture just volume , called the store which was stressful on its own with two reception staff. Was told I can't return t

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AI Highlights
  • - Bought 58-inch Samsung TV July 2022.
  • - In Oct 2022 it had no picture, only volume.
  • - Store said no returns; Samsung will order parts.

I Purchased 58 inch Samsung TV July/2022. Tried to watch It October /2022.

No picture just volume , called the store which was stressful on its own with two reception staff. Was told I can't return the TV. was given the number for Samsung, called they Samsung it seemed they knew the problem right away. I was told they will order the parts and then call to come out to fix a brand new TV less than 3 months after purchasing.

Further more there delivery person damaged my new floor when he dropped the dishwasher.

I would never recommend this product ir store to anyone. Brand new Samsung TV needs parts to be fixed.

Pros:
  • Previous reception staff was great

Preferred solution: Full refund

User's recommendation: I would never recommend to anyone

View full review

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