Tennis Warehouse Reviews
Tennis Warehouse Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Tennis Warehouse reviews show a 1.2 star rating from 3 customer reviews; consumers are mostly dissatisfied and report poor experiences.
Key Takeaways for Future Customers
- Expect limited stock accuracy and possible back order situations.
- Phone support may be unavailable; online order changes and demo requests can stall.
- Price level reported as high; check exchange, refund and cancellation policy before buying.
Negative Feedback / Risk Areas
- Customer complaints about advertised in stock items that are out of stock.
- Lousy customer service and no callbacks; wrong account emails and billing confusion.
- Concerns about refunds, order changes, and lack of phone support.
Positive Feedback
Some buyers purchased Prince racquets successfully and items were available after cancellation issues were resolved.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Tennis Warehouse reviews show a 1.2 star rating from 3 customer reviews; consumers are mostly dissatisfied and report poor experiences.
Key Takeaways for Future Customers
- Expect limited stock accuracy and possible back order situations.
- Phone support may be unavailable; online order changes and demo requests can stall.
- Price level reported as high; check exchange, refund and cancellation policy before buying.
Negative Feedback / Risk Areas
- Customer complaints about advertised in stock items that are out of stock.
- Lousy customer service and no callbacks; wrong account emails and billing confusion.
- Concerns about refunds, order changes, and lack of phone support.
Positive Feedback
Some buyers purchased Prince racquets successfully and items were available after cancellation issues were resolved.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder: 1514****
The reviewer tried to contact the company before posting this review.
Ordered two boxes of Wilson extra duty tennis balls and would like the order changed to similar balls that are actually in stock and can be shipped right away
- Were easily available
- Finally canceled the order
- Advertised out of stock items as in stock
Preferred solution: Replace the order with a similar quality item that IS IN STOCK
User's recommendation: The company should advise when the item is OUT OF STOCK and not take your money only to claim that it is on "back order"
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDemo a Prince 120
The reviewer tried to contact the company before posting this review.
Tried to do it online. Did all that was asked .
Nothing happened.
Also called days ago Tuesday and was told a racquet specialist would call me back. Never received a call.
- Bought prince racquets
- Lousy customer service
Preferred solution: Deliver product or service ordered
User's recommendation: Shop somewhere else
Would like to buy a tennis shoe
- - Longtime TW customer asks if the Asics FF2 is in their size.
- - Tried to call but got no answer and were told calls aren't being taken.
I've been shopping at TW for years. I want to know if you have the Asics FF2 in my size.
if you do, Id like to buy them.
Tried to call got no answer and a message saying you're not taking phone calls. What's up with that!!!
Wrong email on order
The reviewer tried to contact the company before posting this review.
- - Email shows a Tennis Warehouse login for wrong email (jthreedhirls@***.com).
- - Order placed and PayPal paid; please update to jthreedgirls@***.com.
I got an email from Tennis warehouse saying I had a new login In email address and that is incorrect. I placed an order and pay pal already paid. Please correct
Wrong email - jthreedhirls@***.com
Correct email - jthreedgirls@***.com
Preferred solution: Deliver product or service ordered
User's recommendation: Please have a number that I can talk to someone
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Tennis Warehouse called and said that the Credit Card would only be affected when there are in stock items. The card was not charged.