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Tennis Warehouse

Tennis Warehouse Reviews

www.tennis-warehouse.com
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Tennis Warehouse Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Tennis Warehouse reviews show a 1.2 star rating from 3 customer reviews; consumers are mostly dissatisfied and report poor experiences.

Key Takeaways for Future Customers

  • Expect limited stock accuracy and possible back order situations.
  • Phone support may be unavailable; online order changes and demo requests can stall.
  • Price level reported as high; check exchange, refund and cancellation policy before buying.

Negative Feedback / Risk Areas

  • Customer complaints about advertised in stock items that are out of stock.
  • Lousy customer service and no callbacks; wrong account emails and billing confusion.
  • Concerns about refunds, order changes, and lack of phone support.

Positive Feedback

Some buyers purchased Prince racquets successfully and items were available after cancellation issues were resolved.

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Art E Qxi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Order: 1514****

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Contacted the company first

The reviewer tried to contact the company before posting this review.

Ordered two boxes of Wilson extra duty tennis balls and would like the order changed to similar balls that are actually in stock and can be shipped right away

Loss:
$190
Pros:
  • Were easily available
  • Finally canceled the order
Cons:
  • Advertised out of stock items as in stock

Preferred solution: Replace the order with a similar quality item that IS IN STOCK

User's recommendation: The company should advise when the item is OUT OF STOCK and not take your money only to claim that it is on "back order"

View full review
1 comment
Art E Qxi

Tennis Warehouse called and said that the Credit Card would only be affected when there are in stock items. The card was not charged.

Tom R Ybw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Demo a Prince 120

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Contacted the company first

The reviewer tried to contact the company before posting this review.

Tried to do it online. Did all that was asked .

Nothing happened.

Also called days ago Tuesday and was told a racquet specialist would call me back. Never received a call.

Pros:
  • Bought prince racquets
Cons:
  • Lousy customer service

Preferred solution: Deliver product or service ordered

User's recommendation: Shop somewhere else

View full review
Anonymous
map-marker Bonita Springs, Florida

Would like to buy a tennis shoe

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AI Highlights
  • - Longtime TW customer asks if the Asics FF2 is in their size.
  • - Tried to call but got no answer and were told calls aren't being taken.

I've been shopping at TW for years. I want to know if you have the Asics FF2 in my size.

if you do, Id like to buy them.

Tried to call got no answer and a message saying you're not taking phone calls. What's up with that!!!

View full review
Joy D Szj

Wrong email on order

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Contacted the company first

The reviewer tried to contact the company before posting this review.

AI Highlights
  • - Email shows a Tennis Warehouse login for wrong email (jthreedhirls@***.com).
  • - Order placed and PayPal paid; please update to jthreedgirls@***.com.

I got an email from Tennis warehouse saying I had a new login In email address and that is incorrect. I placed an order and pay pal already paid. Please correct

Wrong email - jthreedhirls@***.com

Correct email - jthreedgirls@***.com

Preferred solution: Deliver product or service ordered

User's recommendation: Please have a number that I can talk to someone

View full review

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