Tennessee Valley Authority
Tennessee Valley Authority Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Tennessee Valley Authority has a 1.8 star rating from 1 review; consumers are mostly dissatisfied with service, website, and pricing, and the rating distribution is 100% unfavorable.
Positive Feedback
Reviewer notes potential for improvements if the company would fix problems and update installation diagrams and meter specifications.
Negative Feedback / Risk Areas
- Frequent customer complaints about poor customer service and unresponsive support.
- Difficulty obtaining correct information on website and installation requirements.
- Alleged monopoly or access restrictions limiting internet service availability.
- Perceived high price level compared to expectations.
Key Takeaways for Future Customers
- Read Tennessee Valley Authority reviews and check coverage for monopoly or partnership limits before expecting service.
- Expect to contact customer service for billing or account questions, but response may be slow.
- Confirm meter pole, panel, and installation specs with local office rather than relying solely on the website.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Tennessee Valley Authority has a 1.8 star rating from 1 review; consumers are mostly dissatisfied with service, website, and pricing, and the rating distribution is 100% unfavorable.
Positive Feedback
Reviewer notes potential for improvements if the company would fix problems and update installation diagrams and meter specifications.
Negative Feedback / Risk Areas
- Frequent customer complaints about poor customer service and unresponsive support.
- Difficulty obtaining correct information on website and installation requirements.
- Alleged monopoly or access restrictions limiting internet service availability.
- Perceived high price level compared to expectations.
Key Takeaways for Future Customers
- Read Tennessee Valley Authority reviews and check coverage for monopoly or partnership limits before expecting service.
- Expect to contact customer service for billing or account questions, but response may be slow.
- Confirm meter pole, panel, and installation specs with local office rather than relying solely on the website.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Information
- They won't install non-profit internet due to WK&T monopoly, and they didn't respond about upgrade info or pole diagrams.
They allow non-profit internet service but yet do not let me have it due to a monopoly agreement with West Ky. Tn Internet saying it is not profitable to install it to my home on top of that hand shaking agreement not to cross over the existing fiber belonging to wk and t internet. They did not respond to my question on where to find upgrade information on the internet regarding setting of a utillity pole and its panels and diagram specifications for my particular county.
- Fix their problems
- Hard to get correct information
Preferred solution: I would like to have a full diagram for the utility meter pole set up for a residential property that is updated with modern rules for overhead, underground, and direct hookup to an RV or mobile home.
User's recommendation: I would recommend to follow the law on monopoly which is not allowed in many states for internet access. i would advise that they update existing diagrams on their site to show exact specifications needed to install service meter poles. I would recommend that they allow the more modern meter boxes and breaker panels boxes that are combined into one box and find a way to offer a cheaper way to have a protected circuit for ground.
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.