Tenikle
Tenikle Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Tenikle has a 1.0 star rating from 1 review; consumers are mostly dissatisfied. Review warns to order WAY AHEAD of time due to very slow shipping and mentions unclear return instructions.
Key Takeaways for Future Customers
- Check Tenikle reviews before buying and plan for long transit time.
- Expect to pay a $15 restocking fee if returning after 30 days.
Negative Feedback / Risk Areas
- Customer complaints about no response to return emails and poor customer service.
- Confusing return address details can delay refunds and returns.
Positive Feedback
Return policy states refunds processed upon inspection when instructions are followed.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Tenikle has a 1.0 star rating from 1 review; consumers are mostly dissatisfied. Review warns to order WAY AHEAD of time due to very slow shipping and mentions unclear return instructions.
Key Takeaways for Future Customers
- Check Tenikle reviews before buying and plan for long transit time.
- Expect to pay a $15 restocking fee if returning after 30 days.
Negative Feedback / Risk Areas
- Customer complaints about no response to return emails and poor customer service.
- Confusing return address details can delay refunds and returns.
Positive Feedback
Return policy states refunds processed upon inspection when instructions are followed.
Turn one complaint into a collective action
Kansas City, Missouri
Transit time & No communication for a return
- - Transit time was three weeks (03-16 to 04-08) with no warning.
- - Two emails requesting the return address and RMA went unanswered.
TRANSIT TIME: I ordered on 03-16. I received it on 04-08.
When it takes 3 weeks to arrive, you should make ppl aware of the transit time so they don't plan to take it for a road trip or on vacation.
RETURN: I've sent 2 emails asking for the RETURN ADDRESS and if I need an RMA# to get my total refund with no response to any of them. I have to get this returned so I don't encounter the $15 restocking fee.
My 1st Email (04-12): What is the return address? Its not posted in the FAQs or within the Return instructions. I found the address below when I clicked on the SUPPORT link.
I just want to make sure Im returning it to the correct address Thank you.
Is this the return address? Tenikle / 120 5th ST, Peru, IL, US, 61354
TRANSIT TIME: I ordered on 03-16. I received it on 04-08. When it takes 3 weeks to arrive, you should make ppl aware of the transit time so they don't plan to take it for a road trip or on vacation.
RETURN: I've sent 2 emails asking for the RETURN ADDRESS and if I need an RMA# to get my total refund with no response to any of them.
I have to get this returned so I don't encounter the $15 restocking fee.
My 1st Email (04-12): What is the return address? Its not posted in the FAQs or within the Return instructions. I found the address below when I clicked on the SUPPORT link. I just want to make sure Im returning it to the correct address Thank you.
Is this the return address?
Tenikle / 120 5th ST, Peru, IL, US, 61354
---NO RESPONSE
These are your return instructions --
RETURN INSTRUCTIONS:Please verify the return shipping address before sending back your product. Returns sent to any other address will not be eligible for a refund.
Tenikle Return Policy (Updated 02/25/2024)
Enjoy hassle-free returns and exchanges within 30 days of purchase, no questions asked.
For returns beyond 30 days and up to 120 days from the purchase date, a $15 restocking fee applies, and customers are responsible for the return shipping costs.
Upon receipt and inspection of the product, we will process your refund through the original payment method.
My 2nd Email (04-13) - Yes. I received it. However, Id like to return it but dont know what address to send it to or if I need an RMA#.
Are you able to provide me with that information?
I would greatly appreciate it. ---NO RESPONSE
User's recommendation: Order WAY AHEAD of time, as shipping is very slow. Hopefully, they will include the return address in their "Return Instructions" on their web site so it won't be an issue for anyone else.
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