TengoInternet
TengoInternet Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.2 star rating from 1 review with predominantly negative sentiment; consumers report high price level and frequent dissatisfaction.
Positive Feedback
Service works ok sometimes and provides basic internet access when available; some users accept it as the only local option.
Negative Feedback / Risk Areas
- Repeated TengoInternet customer complaints mention billing errors such as being billed twice and difficulty getting refunds.
- Customers report poor customer service and problems with canceling subscriptions or receiving timely refunds.
Key Takeaways for Future Customers
- Check statements closely for billing issues and keep receipts for refund requests.
- Expect limited support responsiveness for membership, auto-ship, or service changes.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.2 star rating from 1 review with predominantly negative sentiment; consumers report high price level and frequent dissatisfaction.
Positive Feedback
Service works ok sometimes and provides basic internet access when available; some users accept it as the only local option.
Negative Feedback / Risk Areas
- Repeated TengoInternet customer complaints mention billing errors such as being billed twice and difficulty getting refunds.
- Customers report poor customer service and problems with canceling subscriptions or receiving timely refunds.
Key Takeaways for Future Customers
- Check statements closely for billing issues and keep receipts for refund requests.
- Expect limited support responsiveness for membership, auto-ship, or service changes.
Turn one complaint into a collective action
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Verified Reviewer
Billed Twice
- - Duplicate charge of $29.95 on 7/4/22 from Riverdale Farm Campsite.
- - Refund one month to the original method or extend service to September 4, 2022.
I am a customer at Riverdale Farm Campsite in Clinton, CT. On July 4, 2022 I signed up for one month of service.
I just received my Visa statement and see that I was charged $29.95 twice. Below is a copy of my email receipt. Please refund one month of service to my original payment method or extend my service until September 4, 2022. Please let me know which one it is.
Thank you.
Wireless Access Receipt
Thank you for your wireless access purchase! You are free to now start browsing the internet.
Date:7/4/22 9:58 AM
Amount:$29.95
Purchased By:Jacqueline Duda
Purchased From:Riverdale Farm Campsite
111 River RD
Clinton, CT 06413
Transaction ID:1234****
Affiliate:Riverdale Farm Campsite
IP Address:
Username:BERMUDA18JACK@***.COM
Login Page Link:Click Here
- Works ok sometimes
- Cant reach customer service
Preferred solution: Full refund
User's recommendation: It's the only game in town so you have no choice but to use it. Can't reach customer service.
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