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A refund check

1.0
I received a letter saying I was getting a refund check but never received it I have called numerous times and keep getting the run around.
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#3932847 Review #3932847 is a subjective opinion of poster.
Location
Colt, Arkansas
Preferred solution
Full refund

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Contacted by Tenet quickly

5.0
no complaints ...Tenet answered my questions I hadnt been able to contact Tenet til I found this link Very happy
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#3678833 Review #3678833 is a subjective opinion of poster.
Location
Laredo, Texas
New Reviewer

Stop payment on lost refund check

1.0
Cannot get through to Tenet health so called Ethics # got someone right away but it was not his dept. but did give me Tenets fax # which I will follow up .
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#3569143 Review #3569143 is a subjective opinion of poster.
Location
Pembroke, Massachusetts
New Reviewer

Tenet hospital mistake may cost me $800

needed therapy for my hand went to therapy office day before to fill out form and register my insurance. next day after therapy i went to pay the copay...they wouldn't take it, said i dont have a copay. i asked if they were sure they check the computer and the lady who does the filing come up front she checked again and said she ran it twice and i dont have a copay. i figured it was because i hit my out of pocket max with the surgery leading up to the therapy. i checked about copays before every visit and got the same reply... 13 visit later i get a bill from tenet for the first 5 visits from last month. doing some quick math i fiqure out what my whole bill was going to be...almost $800!!!... took the bill to the office, she said sorry but based on the info we were given you dont show you having a copay. the took it to their parent co the hospital across the street... after getting sent all over the hospital i sat down with "the hospital cashier" we talked about the whole situation she check the computer told me same thing...dont show me having a copay not their fault my insurance told them wrong. went back to therapy office and had her print me what she got from my insurance, took that to my local insurace broker who pointed out that in fact i did have copays and in was clearly marked on both print out..they didnt make the mistake the hospital did. so i'm back at the hospital with the cashier and i pointing out the fact that tenet in fact made the mistake and what can we do about it...pass the buck is what happened, noting she could do. it like handing out free hot dogs, so you eat 13 and then when you have finished eating they hand you a bill...i wouldn't have eaten 13 if i knew they were not free i might have only eaten 4 or 5. still battling them over this. issue still not settled
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1 comment
#692550

shut up tenet dosnt make mistakes only u do just pay ur bill

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ID
#258266 Review #258266 is a subjective opinion of poster.
Location
Stone Mountain, Georgia
Loss
$800

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