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Tenancy Deposit Scheme

Tenancy Deposit Scheme

www.tenancydepositscheme.com
What is your customer experience with Tenancy Deposit Scheme?

Tenancy Deposit Scheme Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Tenancy Deposit Scheme reviews show a 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.

Positive Feedback

No positive outcomes reported in the available review; the reviewer states TDS did not assist in resolving a long-running tenancy dispute.

Negative Feedback / Risk Areas

  • Complaints about lack of communication and failure to act on claims.
  • Reviewer says TDS would not contact or help recover eviction costs.
  • Reports reflect Tenancy Deposit Scheme customer complaints regarding ineffective complaints handling.

Key Takeaways for Future Customers

  • Expect to potentially pay further legal costs if dispute escalates and limited help from customer service is reported.
  • Keep detailed records and be prepared to seek a court order to recover expenses.
View full overview ›

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Willian Spl

TDS not acting or communicating after over a year!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

In the 2nd quarter of 2015, as the Landlord, I was forced to begin an eviction process, using a solicitor to kick-start the process, costing £970.

Dole Tenant eventually went into hiding on 27th. July 2015 before they could be served.

In an effort to wrap this up with the TDS (Tenancy Deposit Scheme) and get back expenses incurred to formally evict the tenant, I am still struggling with TDS, whose “rules” are 1) spend yet MORE money I simply don’t have to get a court order OR 2) get the tenants to agree to release the expenses.

So far ONLY TDS KNOW how to contact the tenant, but will not do anything to help resolve the issue.

So what exactly is the point of having TDS around – they’re USELESS! Complaints at TDS, even more ineffective as "managers".

View full review
Loss:
$970
Cons:
  • Ineffective management
Reason of review:
Ineffective management - illogical process

Preferred solution: Full refund

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