Willian Spl
map-marker London, England

TDS not acting or communicating after over a year!

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In the 2nd quarter of 2015, as the Landlord, I was forced to begin an eviction process, using a solicitor to kick-start the process, costing £970. Dole Tenant eventually went into hiding on 27th. July 2015 before they could be served. In an effort to wrap this up with the TDS (Tenancy Deposit Scheme) and get back expenses incurred to formally evict the tenant, I am still struggling with TDS, whose “rules” are 1) spend yet MORE money I simply don’t have to get a court order OR 2) get the tenants to agree to release the expenses. So far ONLY TDS KNOW how to contact the tenant, but will not do anything to help resolve the issue. So what exactly is the point of having TDS around – they’re USELESS! Complaints at TDS, even more ineffective as "managers".
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  • Ineffective management
Reason of review:
Ineffective management - illogical process

Preferred solution: Full refund

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