Ten Thousand

This company has a portal for returns and exchanges. When I tried to return mine, that particular portal was not in service.

Frustrated and several days later probably the following week.

I tried the return exchange portal again and was able to enter my information. Thank you very much for your help.

My package was delivered to an old address that is apparently still on my shop account. This was no fault of Ten Thousand.

I wasnt able to get anybody on the phone, but I texted them and they immediately texted back and the whole thing was resolved with a very short period of time.

They are resending the package to the correct address. They were a pleasure to work with.

I never got any help. Nobody ever came to the phone and Im still waiting to see if my order was shipped.

Never even got an email not too happy.

Customer service is not very good. Very hard to get a hold of.

I received some shorts that were nice but too small. I couldn't get in contact with anyone to find out making an exchange. Further more it took 3 weeks before I received my order.

I applied for a 20% discount on products I want to purchase (3 shirts). I received the discount code which said 20% off any items.

I moved away from my computer and came back an hour later and the discount code disappeared. I tried to apply for it again and it said it was no longer available. The code I used was RICHROLL. How do I get my 3 shirts with the 20% discount?

Thank you. John H Flood III

I paid for expedite order and of course you dont get expedite order. It didnt go out until five days later and I didnt receive it until the following week or even longer.

This is so ridiculous and then when you try to talk to somebody, you cant, there is no nobody to talk to but a chat, which doesnt seem to know anything and doesnt even help. They just tell you its out of their hands ridiculous they want their money, but they dont wanna ship anything out so dont expedite any orders or dont even order at all cause its a scam

They at least responded w an offer. However, they only offered 10% discount when their original offer was a 20% discount.

please call me to help with return of 2 orders. First return site was down, now I entered order number correctly, they say can't find it.

I do not have time to spend on getting this returned. If I can do it over the phone, it should be quick.

I have been unable to get onto the website to see where my order is and if it has been processed. I was able to briefly get on the website about 6 days after it was placed and went to track the order and it still shows order placed, not processing, which it should be by now.

The order was placed on Dec 3, and I have not heard any more about my order since it was first placed, and it is now Dec. 12.