TemplateZone
TemplateZone Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
TemplateZone has a 2.5 star rating based on 1 customer review and consumers are mostly dissatisfied; the single review describes failed activation after reinstall and no timely support response.
Positive Feedback
The product worked initially for the reviewer and the user complied with the license terms, indicating the OfficeReady software can function as expected when activated.
Negative Feedback / Risk Areas
- Reviewer reports an activation limit error when reinstalling after Windows reinstallation, reflecting a common issue seen in TemplateZone reviews.
- Multiple unanswered queries and a support ticket from July 15, 2017 indicate slow or missing customer support.
- Lack of clear activation or subscription terms in purchase literature led to confusion and missed expectations, fueling TemplateZone customer complaints.
Key Takeaways for Future Customers
- Check activation policy and license wording before purchase and confirm how many activations are allowed.
- Expect to contact support for activation issues and factor potential delays into your decision.
- Document communications if you need refunds or changes to subscriptions.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
TemplateZone has a 2.5 star rating based on 1 customer review and consumers are mostly dissatisfied; the single review describes failed activation after reinstall and no timely support response.
Positive Feedback
The product worked initially for the reviewer and the user complied with the license terms, indicating the OfficeReady software can function as expected when activated.
Negative Feedback / Risk Areas
- Reviewer reports an activation limit error when reinstalling after Windows reinstallation, reflecting a common issue seen in TemplateZone reviews.
- Multiple unanswered queries and a support ticket from July 15, 2017 indicate slow or missing customer support.
- Lack of clear activation or subscription terms in purchase literature led to confusion and missed expectations, fueling TemplateZone customer complaints.
Key Takeaways for Future Customers
- Check activation policy and license wording before purchase and confirm how many activations are allowed.
- Expect to contact support for activation issues and factor potential delays into your decision.
- Document communications if you need refunds or changes to subscriptions.
Turn one complaint into a collective action
KMT/TemplateZone Needs to Allow Activation
- - Activation limit exceeded after Windows reinstall.
- - Support ticket July 15, 2017 got no reply.
- - Requests extra activation or proof of activation limits.
I recently needed to reinstall Windows on my computer due a problem with the Windows scheduler. This re-installation also necessitated my reinstalling TemplateZone's OfficeReady software on this computer.
I encountered an error message when a activating the software stating that my activation limit was exceeded. I completed a support ticket on July 15, 2017 (almost thirty days ago now) with no response. I also sent e-mails inquiring about this matter to all of the e-mail addresses on their website with no response. I complied with the terms of the user agreement and only had the software installed on one computer.
I don't understand why this company can't address this relatively straightforward matter to a long-time customer or otherwise provide a response. I would appreciate your providing an additional activation to allow me to use this software on my computer. I don't understand why your company can't even respond to my numerous inquiries about this straightforward matter.
If you can't accommodate this request, I would like you to show me in your purchase literature or your license agreement where I am limited on the number of activations. If I would have seen this provision, I probably wouldn't have purchased two different versions of your software.
Preferred solution: I would appreciate your providing an additional activation to allow me to use this software on my computer.
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