Anonymous
map-marker Temple City, California

They charged shipping fees.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Temo Sunrooms - They charged shipping fees.

I bought 8 items on the TEMU website. However, when I checked the bill, each item was charged $2.99.

View full review

User's recommendation: Should be free shipping

Yong M Sfa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

TEMO Inc. Unethical company, IMO

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I am grateful that ClassAction.org exists to help victims of unethical companies. My most recent issue involves Temo Inc. I have noticed that many of the positive Google reviews are from Temo Inc. dealers, while numerous negative reviews from actual customers highlight problems with Temo's warranty and poor installation, leading to significant additional expenses. Although Temo Inc. proudly displays an A+ rating with the BBB, customer ratings suggest otherwise. Other review websites reflect similar concerns about Temo Inc. I am lodging a complaint against Temo Inc. due to several issues related to their warranty claims, product quality, and customer service.

1. False Advertising: Temo Inc. appears to engage in misleading advertising regarding their warranty coverage. The lifetime warranty advertised on their website does not align with the actual terms and exclusions, potentially deceiving customers about the extent of their coverage.

2. Handling of Defective Products: In the Greater Atlanta area, Carter's Sunroom and Exterior, the sole 'Temo-certified installer,' performed substandard work on my sunroom. Issues included structural support problems and cosmetic flaws. Although Temo provided a new door frame, the installation requires significant disassembly of the sunroom, which raises concerns about potential future problems like leaks. Temo's warranty excludes installation issues, but the installation was carried out by a Temo-certified installer, leaving me without recourse for these defects.

3. Withholding Information: Temo has refused to provide essential engineering drawings, which are necessary for building inspection. This lack of cooperation hampers the ability to resolve issues and ensure compliance with building codes.

4. Customer Service and Accountability: Temo has been unresponsive to my emails and has failed to address my concerns regarding the warranty and installation. Their poor customer service and lack of accountability exacerbate the issues with their products and services.

These concerns highlight significant ethical issues with Temo Inc. and their handling of customer complaints and product defects.

View full review
Cons:
  • Nothing positive about temo sunroom products or company

Preferred solution: Warn and protect other potential consumers.

User's recommendation: I do not recommend Temo products.

Lively Sya

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Buffalo, New York

Too many cancellations and putting my merchandise on hold to the phone I’m following the complaint on chemo

I said a lot of money with them they cancel my orders. Put my orders on hold when the payment goes through and everything.

View full review

User's recommendation: Don’t order a lot of stuff

Betty b Tcc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Smyrna, Georgia

Did not get thing in package

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I did not receive pack a package with things in my package. I did not receive them. I want to refund or another1 want my stuff back exchange for the same ID.please please what can I doi want my money back I

View full review

User's recommendation: What my stuff

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Baltimore, Maryland

I have a copy of my complete address that Temu approved before sending.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Contains 1 confidential file for company representatives

Now all of a sudden I get an email,& now Im told my address is incomplete when this company wouldnt allow the product to launch without the complete address. A refund return is faster. Ill take

View full review

User's recommendation: I’m concerned about my kid’s situation,no one else.

Construction and Repair Expert Talks

All the Truth About Manufactured Homes - Interview with L. A. ‘Tony’ Kovach (Part 1)

All the Truth About Manufactured Homes - Interview with L. A. ‘Tony’ Kovach (Part 1)

Aug 18, 2020

In this video, Tony Kovach, an expert with the manufactured homes industry, explains where manufactured houses are made, their average cost, and their main benefits over regular and mobile houses.

Read full article
L. A. ‘Tony’ Kovach
L. A. ‘Tony’ Kovach

Tony Kovach is an MHProNews publisher and one of the key experts in the Manufactured Homes Industry with over 25 years of experience. He shares the latest industry insights and tips.

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article