Teloyears Reviews
Teloyears Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 1 customer review; consumers are mostly dissatisfied and recent recommendations say "Do not use this company" and "Do not purchase a test kit from this company!" Reviewers note product diversity but cite problems with customer service and exchange, refund and cancellation policy; price level reported as medium.
Positive Feedback
Some reviewers value Teloyears' diversity of services and one customer received timely initial test results, with perceived medium pricing.
Negative Feedback / Risk Areas
- Repeated no-response after submitting samples and requests for updates, a common theme in Teloyears customer complaints.
- Failure to deliver promised test results after collecting fee and sample.
- Difficulty obtaining refunds or clear resolution for service failures.
Key Takeaways for Future Customers
- Check recent Teloyears reviews before buying and be prepared to escalate if results or refunds are delayed.
- Expect potential customer service delays and verify any subscriptions or refunds policies in advance.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 1 customer review; consumers are mostly dissatisfied and recent recommendations say "Do not use this company" and "Do not purchase a test kit from this company!" Reviewers note product diversity but cite problems with customer service and exchange, refund and cancellation policy; price level reported as medium.
Positive Feedback
Some reviewers value Teloyears' diversity of services and one customer received timely initial test results, with perceived medium pricing.
Negative Feedback / Risk Areas
- Repeated no-response after submitting samples and requests for updates, a common theme in Teloyears customer complaints.
- Failure to deliver promised test results after collecting fee and sample.
- Difficulty obtaining refunds or clear resolution for service failures.
Key Takeaways for Future Customers
- Check recent Teloyears reviews before buying and be prepared to escalate if results or refunds are delayed.
- Expect potential customer service delays and verify any subscriptions or refunds policies in advance.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Failure to provide service after collecting fee and blood sample
- - Purchased Teloyear test in December 2020 and received it in January 2021.
- - Shipped sample January 11, 2021; no results.
- - Refund requested: $199.
I purchased your Teloyear genetic test in December of 2020 and received it in early January 2021. I proceeded to take the blood sample as instructed and shipped it back to you on Janurary 11, 2021.
Unfortunately I never received the test results or heard anything back from you after multiple emails inquiring about the status of the test results.
If you are not going to provide the Teloyear genetic test any longer, you shouldn't take people's money and send them the test kit. I expect a full refund of the $199 I paid for the service you never provided.
Thank you in advance for addressing this situation in an honest and responsible fashion
- Bad service bad customer service fraudulent
Preferred solution: Full refund
User's recommendation: Do not use this company
Lake Worth, Florida
Bad service, no response from company
- - The first test results were timely.
- - Second kit yielded no results; no contact after 3 months despite calls and automated emails.
I ordered a Teloyears test and re-test kit about a year and half ago. I did get my my first test results in a timely matter but when I submitted my second test kit for analysis, I never received any response/results.
I called Teloyears. I emailed them on multiple occasions with automated email responses from their support department telling me they would get back to me.
In over three months, nobody has ever gotten back to me. I understand that Covid has changed things for many businesses but I have not experienced this with any other company I have dealt with so I find this unacceptable.
User's recommendation: Do not purchase a test kit from this company!
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