Charged card but call didn't go through
My account has been blocked and NO one can tell me why but they can read off a script from their computer screen that it can’t be removed .
Because a big company should be able to do more about issues for the person that's paying them money for their loved one
User's recommendation: No recommendation.
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I cannot set up an account with paying with my credit card for someone to call me on a family plan
User's recommendation: I couldn't even speak to a live operator to me this is a scam.
- Not having a live operator to speak to
No Representatives to talk to. Just voice menu that don't pretain to my issue. Need to talk to a representative.
User's recommendation: Have patience? Being a monopoly used to be against the law, but I don't have a choice.
- Being on hold over an hour and then getting cut off
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