Tellwell
Tellwell Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall rating: Tellwell has a 2.5 star rating from 3 reviews with mostly dissatisfied customers and a recent recommendation to "Run… don't engage." Consumers note the website and diversity of services but report weak customer service and medium pricing.
Key Takeaways for Future Customers
- Read recent Tellwell reviews before hiring and verify timelines and deliverables.
- Confirm revision limits, refund policies, and billing terms up front.
- Expect medium price level and ask about customer service response expectations.
Negative Feedback / Risk Areas
- Recurring Tellwell customer complaints cite unresponsive customer service and missed deliveries.
- Clients report denied revisions, requests for extra payment, privacy mix-ups, and difficulty obtaining refunds.
Positive Feedback
Some reviewers praise professional staff, solid website experience, and a broad range of publishing services.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall rating: Tellwell has a 2.5 star rating from 3 reviews with mostly dissatisfied customers and a recent recommendation to "Run… don't engage." Consumers note the website and diversity of services but report weak customer service and medium pricing.
Key Takeaways for Future Customers
- Read recent Tellwell reviews before hiring and verify timelines and deliverables.
- Confirm revision limits, refund policies, and billing terms up front.
- Expect medium price level and ask about customer service response expectations.
Negative Feedback / Risk Areas
- Recurring Tellwell customer complaints cite unresponsive customer service and missed deliveries.
- Clients report denied revisions, requests for extra payment, privacy mix-ups, and difficulty obtaining refunds.
Positive Feedback
Some reviewers praise professional staff, solid website experience, and a broad range of publishing services.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
DISAPPOINTING
- - Delay due to health was allowed.
- - Another author's manuscript was uploaded.
- - Six months of miscommunication and unaddressed cover changes.
As I look through the reviews below, I am not only shocked but saddened that my experience with Tellwell has been so incredibly negative. Due to health issues, I postponed publishing my book and they allowed me to hold off for a while and come back to the project at a later date, which I was grateful for.
Upon returning to the project, they uploaded another authors manuscript into my portal which I assume was a breach of privacy, but they acted like it was no big deal. I reluctantly continued with the project after they assured me that all would be well and that I could confidently continue with publishing my book. Since that time, about six months ago by now, there has been nothing but miscommunication, lack of care, and straight up refusal to acknowledge or action requests I have made for changes to the book cover and internal draft. Instead, they continue to ignore the issues raised and re send me old drafts asking me to approve the cover and interior design, in a ground hog day nightmare.
No matter how many times I raise the issue, they don't address it or simply tell me I am out of 'revisions' and will need to pay them to do anymore, never mind that the revisions I requested in round 1 were not completed.
Unfortunately, I am out of time, stressed as I continue to be passive-aggressively ignored and done. NEVER AGAIN.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI need my money refunded to me because I recieved no product , no service and poor communication.
- - They were unresponsive to edits I made to my book.
- - They took my money without delivering.
- - To date I have not received updates about my book.
They were unresponsive to changes I made to my book project and they focused on taking my money without delivery. Till date I have not received updated regarding my book.
I feel deceived . I feel duped.
User's recommendation: Run… don’t engage.
Great company good work
i have deal with this company. i found the people are working in company are professional and hard working.
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I have 'dealt' with this company. Not deal.
Is the correct spelling of the word. Also, make sure you capitalize your I's when you begin a sentence.