Telia
Telia Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Telia has 4.0 star rating based on 2 customer reviews. Consumers are mostly satisfied; price level is low and discounts and website are valued.
Key Takeaways for Future Customers
- Check contracts and monitor bills to avoid unexpected charges; Telia reviews mention modem returns and subscription handling.
- Compare phone prices and discounts before subscribing.
Negative Feedback / Risk Areas
- Recurring billing errors and extra charges with slow refunds.
- Poor customer service on refunds, invoice disputes, and subscription changes.
Positive Feedback
Reviewers praise low price of phones, website and special offers.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Telia has 4.0 star rating based on 2 customer reviews. Consumers are mostly satisfied; price level is low and discounts and website are valued.
Key Takeaways for Future Customers
- Check contracts and monitor bills to avoid unexpected charges; Telia reviews mention modem returns and subscription handling.
- Compare phone prices and discounts before subscribing.
Negative Feedback / Risk Areas
- Recurring billing errors and extra charges with slow refunds.
- Poor customer service on refunds, invoice disputes, and subscription changes.
Positive Feedback
Reviewers praise low price of phones, website and special offers.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Follow-up on Refund of Extra Charges and Service Issues
- - Charged 59 DKK in November for mail delivery without notice.
- - Promised refund of 118 DKK by Feb 1; modem returned, bills persist.
Dear Sir/Madam,
My name is Zahra Kiavani Hafshajani, and I lived at Skyttehusgade 2, 2MF. I had a 6-month internet subscription with Telia, and in November, an additional charge of 59 DKK was added to my bill.
This charge was added without any prior notification, and I was upset because I was not informed about this extra cost. When I asked Kasper, the sales representative at Telia in Vejle, about this extra charge, he explained that it was due to the cost of mail delivery. If I am not mistaken, his name was Kasper. I asked for clarification, and Kasper assured me that this extra amount would be deducted from the next bill.
However, in December, despite my personal visit to pay the bill, the additional 59 DKK was added to my bill again.
When I pointed this out to Kasper, he suggested that I bring a Danish translator so he could explain it. The following day, I visited him with a translator, and Kasper reassured us that the total extra amount, which was 118 DKK, would be refunded to my account by February 1st.
When I informed Kasper that I would be traveling to Iran for a while and that my friend would use the internet in my apartment until the end of my 6-month subscription, he told me that I needed to return the modem. Therefore, I returned the modem and notified Telia via email about this.
However, despite returning the modem, I have continued to receive bills from Telia for the period after I returned the modem, and no refund has been processed to my account as promised.
I have not received any communication from Telia regarding this issue. Additionally, since I am no longer using the internet and returned the modem, I expected this matter to be resolved promptly.
Please investigate this issue and ensure that the extra charges, which have not been refunded yet, are transferred back to my account.
Thank you for your attention to this matter.
Best regards,
Zahra Kiavani Hafshajani
User's recommendation: Dont select telia abonment in vejle
Three diffrent charges on my account on 3/22/24 $11.99 $5.99 $9.99
- - I tried the cheapest deal, but better deals appeared.
- - There was no warning about having chosen a deal or changing it, and I was charged three times.
i was trying to decide on the cheapest, more logic decision. I chose the service i thought was the best deal then they put up all these better deals so i wanted to pick it, but it didn't warn me about already having chosen a deal or a choice to change it.
not being aware that each time I tried to get the better deal I was being charged all three times with no way to make changes on my choices
User's recommendation: be very careful choosing your service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCharged even after surrendering the 5g modem
- - Surrendered 5G Telia modem on Dec 28, 2023.
- - Charged 329 kr twice for Jan and Feb.
- - Requests refund for these charges.
Nothing. They didn't respond anything. still i didn't get my money back
I have surrendered my 5g telia modem on December 28th 2023. Mmy cpr no : 110188 ****.
But even after surrendering i have charged two times of 329 kr for the month of Jan and Feb. Could you please refund the amount.
- Bad service
User's recommendation: customer service is very bad
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Køge, Zealand
Invoice amount claim
- - Natalia Merenda has a 269 crowns/month contract for 2 iPhones.
- - She was billed 744.60 and 1030.60 crowns while abroad Argentina with no Danish SIM.
The service is very complicated and slow
Good afternoon! A week ago I made a claim for some accounts of 2 iPhones that I bought in the month of November!
an iPhone 13 and an iPhone 14. I contracted an amount of 269 crowns per month. but I paid 2 bills of 744.60 crowns and 1030.60. I inform you again that I am in Argentina and I do not have a Danish sim card.
I would like to know why I am being charged this amount of money if I signed a contract for 269 crowns!! I appreciate you informing me of my question!
Natalia Merenda. 9119**** (Danish number)
- Price of phones
- Who charge more than what you sign in the contracts
Preferred solution: Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGive to me my number new
Dear sir give to me my number verification SMS true number 749088 **** unblock me Whatsapp sent me co
Preferred solution: Apology
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