20 CLAIMED LOSSES
2 TOTAL REVIEWS
Misleading and Deceptive
In the recent past I was looking for a new telephone system for my office and I googled several companies in the Washington D.C. area. I came upon a company called Telforward. I also found this site Pissed consumer with complaints about the company. Well I had to see for myself if the complaints were warranted. First I went to their website telforward.com and it was a very shoddy web page that was lacking in information and just plain boring. Then I found their new web page at www.telforward.com and it was totally new and advertising a new system they are selling called the UC-iPBX. I scoured the internet to find info on this product and found it to be a starbox from a company called star2star. I also found that the new Telforward web page is just a rearranged copy of the star2star.com website and leads you to believe that they are a large company capable of providing great service. I even contacted some of the customers that are quoted on the website and they have never heard of Telforward. Flooring America said that their system is 10 years old and that they never purchased equipment from Telforward. They also said that they do use them for service because they have one person on the staff that has been managing their systems longer than he has been with the company. Me being a trusting person, I decided to visit the company to discuss my needs. Let me just say that Telforward lacks forward motion. As I drove in I had to check the address because it was in an old run down building. I stepped inside and the Telforward office was a real junk shop crammed to the max with empty boxes and old furniture. I met with the CEO and while speaking he mumbled and paused several times during our conversation as if trying to remember his sales pitch. I noticed that he was trying to use a lot of manipulative phrases and it was obvious he was trying to mimic by body language which is a trick to make someone feel comfortable. Bottom line this company is broke and starving and seems to be led by incompetence. Misleading and deceptive
District Heights, Maryland
This company is a joke. They sell used equipment and claim it to be new. They say they have a call center that runs tech support. The truth is they have 1 technician that they pay a salary and work him 80hrs a week. If he questions them, they say do you want your job. They charge you for everything, even there fake call center service is a charge and it doesn't exist. There prices are the highest around and they are completely under staffed. Matter fact its all family running this joke of a business! This company listens to numerous books and audio on how to manipulate people. If you dont believe me call there main number and talk to the super fake receptionist / Wife. Its the most fake a person can act. Everything is super and if there late for a job its somehow because we wanted to help them more of give them more of our time. It a freking joke.
New York, New York
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