TELEGALERIA

THEY ARE A SCAM, I NEVER GOT MY $80 GIRDLE. VICTORIA AND EVERYONE THAT WORKS THERE ARE ALL THIEVES. I HAVE TOLD EVERYONE ABOUT THEIR *** BUSINESS. I HOPE THE ALL GO TO JAIL!!!!! I DON'T KNOW WHY THEY ARE STILL ON THE INTERNET ADVERTISING THEIR *** PRODUCTS!!! ARE THEY SO LOW LIFE THAT THEY HAVE TO STEAL PEOPLES MONEY. THEY MUST BE BEGGING IN THE STREETS BY NOW. I KNOW THEY WILL GET CAUGHT EVENTUALLY. HEY EVERYONE!!! DON'T EVEN OPEN THEIR WEBSITE WHO KNOW WHAT IT'LL DO TO YOUR COMPUTER. BEWARE OF THE WOLVES AND THE THIEVES! lol lol lol lol
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ID
#411123 Review #411123 is a subjective opinion of poster.
Loss
$80
New Reviewer

Una real verguenza

Pague por la la mercancia en mayo 2012, el dinero fue tomado de mi cuanta bancaria y hasta el dia de hoy todavia no eh recivido nada. Trate de contactarlos por email y por telefono y no estaban accesibelbles por ninguna de las dos maneras. Casi una decena de emails envie y nunca contestaron y casualmente y convenientemente las lineas de telefono siempre estan ocupadas o el correo de mensajes siempre lleno... Los reporte a el Better Business Bureau. Desafortunadamente una mala experiencia de compra. Siendo yo de decendencia hispana me da verguenza que existan personas de mi raza que sean tan basura como los duenos de esta compania.
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ID
#345289 Review #345289 is a subjective opinion of poster.
Location
Stockton, California
Loss
$200
New Reviewer

Scam!!! Be careful!!

I placed my order with telegaleria 4 months ago on May 4. This supposed to be an exchage for an item i ordered earlier I never got it nor anyone ever returned my phone calls. I left them over 5 voicemails.Their customer service doesn't exist!!! There is no email where you can contact them and they never ever answering their phone lines. They took my money!! This company is a 100% scam!! I have a lot of friends who buys stuff online all the time. I told everyone never deal with this company.lots of disappointment, never again.
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1 comment
#547150

:sigh I ordered a pair of jeans in July 2012 and have not received my jeans at all here it is September 2012 and still no jeans and have not been able to reach them by mail or ny phone..it seems to be busy or mailbox full..I sent some mail but it came back ?

I call this THEFT..Plain & Simple!...

ID
#342183 Review #342183 is a subjective opinion of poster.
Location
Deltona, Florida
New Reviewer

Scam Artists

Victoria, Fred stated that you are to respond to customer service complaints within one business day. I have been trying to contact you every day for the past three weeks. So not only have you stolen my money, kept my order, jerked me around for months, then ignored me; you're company's promise is a lie. You guys are a bunch of crooks. It's been two and a half months since I've ordered from Telegaleria. I've filed a complaint with the Better Business Bureau. My next step will be a Class Action Lawsuit, for all of the people you screwed over; and an Online Retail Fraud Lawsuit under California State Law, as your company is holding $667.50 of my money and/or purchased merchandise, and the amount that you have taken out of my bank account for no product in return, is considered a felony. With your reputation and hundreds of similar stories accounted for on every scam-reporting website online, along with my lawyer and proof of fraudulent intent, Fred will be looking at thousands in fines and retribution, and possible loss of his company. All I've asked for, is the product that I ordered. I needed it a month ago, now I need it by tomorrow. If I do not receive SOMETHING that I ordered by next week, which is being VERY generous on my part, you will hear from my lawyer, I will continue with the lawsuit, and you will see this message on every Online Complaint website, until you've been sued as many times as it takes to see you lose your business. You cannot treat people this way, Kayla
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ID
#333176 Review #333176 is a subjective opinion of poster.
Location
Tampa, Florida
Loss
$667
New Reviewer

TELEGALERIA BUYER BEWARE

I ordered a pair of jeans from telegaleria and they charged my credit card and Never shipped them. It has been 30 days now and I still didnt get my jeans I have emailed them 3 times and no one will respond!! Thank God I went through paypal and I am getting a full refund!! BUYER BEWARE THEY WILL TAKE YOUR $ AND NOT SHIP ANYTHING OR RESPOND TO YOU. THE LESSON IS NEVER ORDER ONLINE UNLESS YOU TRUST THE SITE OR GO THROUGH A PAYPAL TELEGALERIA IS A SCAM. They took my money and won't respomd to any emails.
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ID
#330324 Review #330324 is a subjective opinion of poster.
Location
Brooklyn, New York
Loss
$42

Never received order placed

I placed an order with Telegaleria Jeans 2 months ago and they never sent my jeans, but they do take your money from your account before they ship your product. I have placed multiple tickets and emails and they never respond to any questions you are asking. They do not take calls because they went to an all email policy which they believe is better for their customers, its better for the them so they can take your money and never ship your products, again they do not respond to anything. I will never ever order another thing from them.
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ID
#309057 Review #309057 is a subjective opinion of poster.
Location
Pittsburgh, Pennsylvania
New Reviewer

Telegaleria is a f****g scam!

I live in Canada i've placed an order 3 weeks ago and i never received my order and they charged me ! i 've tried to contact them several times via email and they never answered....People we should band together and sue them! if not they will continue to srew people. now i've contacted my bank to dispute that transaction and hopefully have my money back....i think someone needs to go the extra mile and sue them it's not fair that a company like that get to stay in business and they don't even have a customer service phone number
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7 comments
#667133

I found out that Fred Ackourey is CEO of this company we need to find this man and demand our money ...Scam artist living on our money..go to PRWeB.com..there you will find his picture..or better yet google this man and a woman named Esmeralda Orozco.. :sigh

#575713

Took my money on 5/18/2012 and send me nothing. At first the were"back ordered" now no reply from them. Scam Company

#559033

Same *** ***... 124 dollars! No jeans no money no answer from them

#532439

I ordered a pair of jeans from this company in July 2, 2012 and here it is almost the end of August ..I have contacted them several times and I have not been contacted at all by them.. No Jeans no refund....I want my money back !

#523148

I have the same problem I place my order on may 21st at this time I haven't receive my jean or my money back I agree that they are a f******g scam

#426429

I've order a few times and always received my jeans on time, so I was surprise at these comments. I am placing another order right now.

The jeans fit amazing.

I will update you when I get my next order. Hopefully no problems.

#712880
@PissedConsumer426429

Did you get your jeans..and if you did how..? :( :(

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ID
#293066 Review #293066 is a subjective opinion of poster.
Location
Toronto, Ontario
New Reviewer

Have Yet to get my Order

I placed a order with this same company over 2 weeks ago and have not received my order!! They ignore your emails and refuse to answer you. Tjis company is a Scam. i would not recommed Any one ordering from them. They take your money quick and don'yt provide the products. There are other sites way better than this one. i am reporting them to the BBB immediately. The people that run this site must not any type of Education in customer service at all. They are so Unprofessional it's not funny. i truly wish i would have came to this site before i even shopped with these people.
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ID
#291268 Review #291268 is a subjective opinion of poster.
Location
Chicago, Illinois
Loss
$149
New Reviewer

Take Payment Immediately And Refuse To Ship Order.

I made a purchase more than two weeks ago with Telegaleria, they billed me immediately after placing order (same day) and my order still have not been shipped. At this point I'm beginning to think it will not be sent. Looking at all the complaints this company have, this seems to be a normal thing these people do. I've tried to contact this company multiple times and they have not bothered to get back with me. I submitted a ticket (As advised to do in situations as such) and still no one have gotten back with me. I don't understand why. "The holidays has come and gone multiple times since I originally placed my order and still have yet to get even a simple reply. In case the excuse want to be used (Delays are common in holiday seasons)." It is now 1/8/2012 I have now contacted The Better Business Bureau and is waiting to hear from them. Resolution Sought: To ship my order immediately! Also would like express mail. If this cannot be done I want a full refund! Giving the circumstances and time myself and many others had to endure I believe this should not be a problem. I would Not recommend anyone to trouble themselves with this site. If you think "Well maybe I won't have such a bad experience" I don't blame you for being hopeful. I also thought this and it did not turn out in my favor. I ordered from this company once before and did not have such a difficult outcome. Question to Telegaleria: Why do business when you can't even keep up with your own company? You could at least have the decency to return a simple reply. My Synopsis: This company does little to nothing for their customers! It's a pitiful shame... Those who keep their company going they ignore. For other customers who have been done wrong: Here is a link to the BBB and some complaints you can view http://www.santabarbara.bbb.org/business-reviews/Womens-Apparel-Retail/Telegaleria-in-Westlake-Village-CA-9200**** I hope this could be of help. I hope everybody who has been done wrong will get the refund/compensation that is deserved. This company clams "Telegaleria works hard to deliver a great customer experience and we guarantee your 100% satisfaction. When you order from us you can expect not only great products that we use ourselves but also Professional fitting and service." This is a absolute fabrication!
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ID
#287403 Review #287403 is a subjective opinion of poster.
Location
Toms River, New Jersey
Loss
$182
New Reviewer

Telegaleria charged my credit card but didn't ship anything!

Telegaleria should not be in business. Their operations and customer service is substandard to say the least. They ship wrong sizes, and even wrong styles altogether. They then ignore your emails/calls when you're trying to get them to fix their mistakes. The reason I decided to write this review is because they charged my credit card 3 weeks ago, and as of today they haven't shipped the merchandise. I have emailed and called them numerous times, only to have them completely ignore me. I have placed a complaint with the Better Business Bureau because what they are doing is just not ethical. In addition, the reviews they have from Pricegrabber and Google seem to have been written by them. Save yourself the headaches and shop somewhere else. I know I will.
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2 comments
#548536

We should ban together..! They are scammers!

I went to facebook...and put a mark on them..!

I have warned many people abou them. :grin

#445579

I had the same problem, I ordered 3 weeks ago, they charge my credit card and didnt receive anything. I called, email and nothing. Bad customer services.

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ID
#259413 Review #259413 is a subjective opinion of poster.
Location
Hesperia, California
Loss
$51

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