Teleflorist Reviews
Teleflorist Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Teleflorist has a 1.7 star rating from 5 reviews; consumers are mostly dissatisfied though 100% would likely recommend. Pros: delivered on time. Cons: bad service, damaged goods, missing items, medium price level.
Key Takeaways for Future Customers
- Teleflorist reviews highlight on-time delivery but recurring customer service issues.
- Expect mixed product quality and the need to request refunds for damaged or dead flowers.
- Reviewers value discounts and product variety when considering orders.
Negative Feedback / Risk Areas
- Frequent customer complaints about unresponsive phone and email support.
- Reports of damaged packaging, missing items, late delivery, and items left at depots.
- Issues with refunds and exchange policies and poor communication with couriers.
Positive Feedback
Orders are generally delivered on time according to reviewers; some appreciate product selection and discounts.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Teleflorist has a 1.7 star rating from 5 reviews; consumers are mostly dissatisfied though 100% would likely recommend. Pros: delivered on time. Cons: bad service, damaged goods, missing items, medium price level.
Key Takeaways for Future Customers
- Teleflorist reviews highlight on-time delivery but recurring customer service issues.
- Expect mixed product quality and the need to request refunds for damaged or dead flowers.
- Reviewers value discounts and product variety when considering orders.
Negative Feedback / Risk Areas
- Frequent customer complaints about unresponsive phone and email support.
- Reports of damaged packaging, missing items, late delivery, and items left at depots.
- Issues with refunds and exchange policies and poor communication with couriers.
Positive Feedback
Orders are generally delivered on time according to reviewers; some appreciate product selection and discounts.
Media from reviews
Candelaria, Santa Cruz De Tenerife
Total shambles
- - Confirmation address differed from the tracked address.
- - DPD blamed Teleflorist; I spent hours arranging delivery for an ill friend.
Delivery address as stated on confirmation order was different to the tracked delivery address.
DPD blamed Teleflorist. I was unable to reach anyone by email or phone or live chat.
Spent hours trying to arrange for my very ill friend to receive her flowers.
Nightmare all because of a typo.
Never will use them again.
User's recommendation: Minus 10 stars
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Tipperary, Tipperary
Not satisfied with the delivery
- - Delivery man threw the box inside my home and left without apology.
- - Delivery arrived late.
- - I felt mad and upset; this was the worst delivery service.
I saw the delivery man just threw the box of flowers inside my property which made me react. He then just picked up the box & gave it to me instead without even saying sorry & left.
They even arrived late for the delivery. G Other flower delivery companies in my area here in carrickmacross even look for me & hand me the box of flowers nicely with a smiling face.
Instead of feeling happy for the delivery, I felt the opposite (mad, upset). This the worst delivery service I experienced.
User's recommendation: Do not use this site for flower deliveries
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy friend received the flower box torn with no chocolate inside.
- - -This was my first order and likely the last.
- - -Packaging torn; no chocolate, couldn't ask about the flowers; paid £30.98 and £5.99 delivery; WA1234****.
They tried to solve the issue with £2It is discussing. They did not delivered the chocolate. I am disappointed!!
It is my 1st order and probably will be the last as my friend who left the hospital only to receive a torn packaging with no chocolate and couldnt dare to ask her the state of the flowers. I paid £30.98 for it. I was charged 5.99 for very bad delivery.
It relates to O/N WA1234****
- Delivered on time
- Bad service and damaged goods and missing item
Preferred solution: Full refund
User's recommendation: Don’t bother
Awful customer service and flowers were awful
- - Arrived next day instead of the discharge day.
- - Flowers did not resemble photos and looked cheap.
- - Cost 52; no phone number; would not recommend.
We ordered flowers for a friend who was home from hospital. Wanted them to arrive on the day of discharge.
They arrived the next day. And when they arrived they were nothing like any photo on their website. They cost 52 and look cheap and awful.
Would absolutely not recommend them. Also no phone number to contact.
User's recommendation: Would absolutely not recommend.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI have some queries
Bad customer servic!
I didn't get any replies for my queries.
I'm far away from Britain and I need to to deliver a bouquate for my love
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Edinburgh, Scotland
They have the worst customer service ever
Phone number is not working.
Emails which I sent it's not answering.
I need some information about my order and I couldn't reach them.!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUndelivered flowers
- - Unable to reach anyone after calling and messaging about O/n TW226****; flowers for Mrs Turner in Staplegrove Taunton TA26EW were not delivered.
Having tried phoning to no avail, I have sent various messages to different departments re O/n TW226**** and still no-one has got back to me. Flowers should have been delivered to mrs carol turner, staplegrove Taunton TA26EW.
Having spoken to her yesterday, no flowers were received. Am quickly losing the will to live
User's recommendation: Not until problem resolved
Hull, England
Flowers dead when delivered insult to recipients. Please contact and refund.
Flowers left in delivery depot for days. Dead when delivered.
Request refund. This even after my complaint to Yodel
User's recommendation: So not use this company
Hull, England
Flowers not delivered Order TW226****
Please Contact Me.
I have been told by Yodel they are on the way, should have been on the 2nd August 2022 Not able to track ?
Urgent reply requested Please.
Gordon Wiles.01482 82****
Hull, England
Very disappointed flower's will be dead by the time they arrive.
Not ďelivered yet should have been 2nd of August still at Yodel depot
Not happy at all .please rectify
Service just not good enough.
User's recommendation: Refund .
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