Telecharge
Telecharge Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Telecharge 3.9 star rating based on 3 customer reviews. 60% would recommend. Consumers are mostly neutral; rating mix shows 67% positive, 33% unfavorable. Common pros: great tickets, helpful agents. Common cons: login problems and slow responses.
Key Takeaways for Future Customers
- Telecharge reviews note responsive phone support that often resolves order and refund issues.
- Expect good ticket options and low price level for many shows.
- If you have a subscription or membership, confirm availability by phone before relying on online order.
Negative Feedback / Risk Areas
- Recurring customer complaints about login access and account problems.
- Reports of slow or missing replies to email inquiries and difficulty reaching support.
- Occasional seating mismatches and concerns about exchanges and refunds.
Positive Feedback
Multiple reviewers praise courteous, helpful customer service agents who fixed order errors, located lost tickets, and processed refunds or exchanges quickly.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Telecharge 3.9 star rating based on 3 customer reviews. 60% would recommend. Consumers are mostly neutral; rating mix shows 67% positive, 33% unfavorable. Common pros: great tickets, helpful agents. Common cons: login problems and slow responses.
Key Takeaways for Future Customers
- Telecharge reviews note responsive phone support that often resolves order and refund issues.
- Expect good ticket options and low price level for many shows.
- If you have a subscription or membership, confirm availability by phone before relying on online order.
Negative Feedback / Risk Areas
- Recurring customer complaints about login access and account problems.
- Reports of slow or missing replies to email inquiries and difficulty reaching support.
- Occasional seating mismatches and concerns about exchanges and refunds.
Positive Feedback
Multiple reviewers praise courteous, helpful customer service agents who fixed order errors, located lost tickets, and processed refunds or exchanges quickly.
Ticket help
They helped me fix my problem! They were very helpful and courteous.
I appreciate their help. Getting my problem figured out.
Website not working
I had filled out an order for two tickets to cats, including all of my charge information. However, when I hit the SEND button, nothing happened.
I tried it time and time again. And then spoke to your very nice agent on the phone who straightened everything out.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Different seating ticket
- - Rush Boop ticket for Apr 2, 2025 showed 3 rows from stage; I ended up in row K.
- - I felt deceived and disappointed and asked why this happened.
Company fixed the issue and I have been provided with product replacement. I received an upgrade to a ticket I just purchased so I am extremely satisfied with the excellent customer service I received. Bravo!.
When I purchased the rush ticket for Boop today, April 2, 2025, it showed a ticket 3 rows from the stage, but I ended up in row K. The reason I purchased the ticket was that it was 3 rows from the stage.
Please explain why this happened. I was very disappointed and felt deceived.
- Great tickets
Preferred solution: Insurance of orchestra seating, 3 rows from stage, for future ticket. Thank you.
User's recommendation: Beware
Do not have tickets for performance
I could not locate my tickets, therefore, I called telecharge and they were able to locate them immediately. The female agent who assisted me was extremely helpful.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerExchange
Excellent customer service. Unfortunately, there were no tickets available on the day I wanted to exchange, so I kept the tickets.
- All good
- No cons excellent company
User's recommendation: Telecharge rocks
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerQuisiera ver la manera de que pudiera revolcarse el dinero de un boleto
Compre un boleto para Broadway y no podre asistir quisiera ver la manera de que me puedan regresar el dinero
Resolved: Error in order
- - I pressed the wrong date and noticed it after confirmation.
- - The agent reversed the charge, refunded it, and I rebooked for the correct date.
I accidentally pressed the wrong date on the calendar when ordering tix for a show -- I pressed the date below which was the following week and didn't realize the error until I reviewed the confirmation email. To my horror I thought I was going to lose over $500 but because I called immediately the agent was able to reverse the charge, give me a refund and I was able to re book the event for the correct date!
thanks to a very friendly helpful agent! Thank you!!!
Cancel Romeo and Juliet
The representative was awesome! He resolved my issue and completely understood what I was feeling.
Not happy with Rachel Zeglers hateful comments on social media. It has been removed.but but I dont want to support her hate toward her fans. What a huge disappointment!!!
Looking for Certain tickets
- - Facebook advertised $59 tickets to Hells Kitchen.
- - I could not find tickets on Telecharge.
- - I left a message and am still checking for these tickets.
I kept seeing on Facebook that there were $59 tickets to see Hells Kitchen but, I went in telecharge to see and could not find any such tickets. I left message but never got an answer. Im still checking for these tickets
Extremely satisfied.
By mistake I ordered a third ticket ( I only wanted 2 ) and your customer service department was right there- available easiy by phone - and to help correct my error. For this I love Telecharge !!!
Tickets
I was confused about my ticket order - but the person on the phone- explained and answered all my questions and offered to help.
Medical emergency--need to reschedule tickets--please help!
- - The customer service operator was helpful and courteous.
- - She processed my rescheduled ticket request and was patient and diligent.
Customer Service Operator was so helpful, courteous and willing to help. She was easily able to process my request for rescheduled tickets.
What a delightful individual--she deserves to be commended for her patience and diligence!!
Cannot log in
I am not paying to log get information about how to log in to a site where I am overpaying to begin with
- Cannot log into my account and cannot get help
Preferred solution: I would like to b able to order tickets and log into your site
User's recommendation: Buy theater tickets somewhere else
Newer got a reply, only emails asking me to rank
- - Asks if extra tickets at regular price are allowed with Lincoln Center subscription.
- - Will buy tomorrow morning at the member-only ticket opportunity.
I wanted some detail on whether or not I could purchase additional tickets, at regular price on my Lincoln Center subscription. I plan to purchase tickets for myself tomorrow am at the Member only ticket opportunity. I hope to be able to purchase another for grandchild coming into NY in April, but never got a response if I could do that.
User's recommendation: don't depend on getting a response from Telecharge
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