Narendra R Zab

Need to know my kundnummer to log in for TV service here in Spain

Need to talk to someone about my customer number to be able to log in for TV service here in Spain. Thanks.

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Preferred solution: I just want to know my kundnummer

User's recommendation: Depends on how this works..so far not good

Kaswan M

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Last night i top-up balance in tele 2 application and I selected a plan but money is cut and balance is not done

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Tele2 - Last night i top-up balance in tele 2 application and I selected a plan but money...
Tele2 - Last night i top-up balance in tele 2 application and I selected a plan... - Image 2
Tele2 - Last night i top-up balance in tele 2 application and I selected a plan... - Image 3
Tele2 - Last night i top-up balance in tele 2 application and I selected a plan... - Image 4

Last night I had recharged tele 2 but it was not recharged and TENGE was also deducted. So that please help thanks team tele 2

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Loss:
$4390

Preferred solution: Full refund

User's recommendation: Please do recharge otherwise refund my balance

Mahmoud S Bob

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| map-marker Cairo, Cairo

Mahmoudsaad987634@***.com

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Tele2 - Mahmoudsaad987634@***.com

I want play Real Football 2019 by Gameloft Store let's go download by Gameloft Store It's Good luck! Good Bye!

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User's recommendation: GAMELOFT STORE

FERNANDA S Iwg

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Verified Reviewer

Final payment

Tele2 - Final payment

Hello!

My name is Fernanda Sampaio and I have recently moved to Brazil to be with my 80 year old mother. I do not know when I will be back in Sweden.

Because of that I had to cancel my Tele2 contract.

I did everything before I left on 2024/02/07.

I called Tele2, canceled my service, returned the router box and paid for the month of February/2024.

The Tele2 person told me there would be a final payment of 1 906, 8 kr because I had a one year contract.

It is okay, I am fine with that.

BUT, I so far have only received an email from Tele2 with the amount due ( 1 906, 8 kr) and the due date ( 2024/03/01). Nothing else, no real faktura, no OCR/Fakturanummer, no plusgiro, no bankgiro - NOTHING!

I tried calling the number 90 222 from Tele2 kundservise, but it does not work from Brazil.

I do not have any more access to Tele2 Mina sida.

I have sent emails.

Det är oacceptabelt!!!

How am I supposed to pay with no faktura?

NOT OKAY!!

What if my name gå till Kronofogden?? På grund of Tele2 handlingar och Tele2 fel.

Jag vill bara betala min sista Faktura.

Det är oacceptabelt!!

Fernanda Sampaio

sampaio.fc@***.com

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Pros:
  • No comments
Cons:
  • Client s good name may end up going to kronofogden
  • Locks you out of mina sida while process is still ongoing
  • Email comes back because you are not a client anymore

Preferred solution: Full refund

Shridha T

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Verified Reviewer

Violation of Service Contract

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As per the contract signed between me and Tele2, I was supposed to recieve Internet Service from 10th March 2024. Till date, one week later, I have neither received the service nor any estimated resolution time.

As you can understand nothing in the modern household works without internet, ranging from house hygiene to security services.

Instead me and my husband combined has been put through stressful and frustrating routines and exercises and long telephonic conversations with multiple Tele2 employees who all have been misguiding and miscommunicating to us, further worsening our situation.

We expect an immediate termination of the service contract that Tele2 has clearly violated so that. Or we will be forced to drag Tele2 to Customer Court .

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Loss:
$500
Cons:
  • Everything from technical to customer service

Preferred solution: Immediate cancellation of the Service Contract

User's recommendation: Avoid Tele2 at all cost

Konstantinos P Kaw

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Verified Reviewer

About network

Hello my name is konstantinos paganias i was sweeden until December 8 had contract about network until February i paid all the bills until February why send me new bill for March now iam in greece from december i inform the goverment i will go greece also before 2 months i sent tele2 email i dont want continue the contract thank you please answer memy personal number is 811210-****

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Preferred solution: About network

Aldi T

For my order

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Im waiting for one order to be delivered in my address and it is almost 1 week and it still not arrived.

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Preferred solution: Deliver product or service ordered

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