Teknor Apex
Teknor Apex Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Teknor Apex has 1.1 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Live person answered customer service phone.
Cons: Did not stand by warranty statement on packaging.Recent recommendations regarding this business are as follows: "Ignore the fancy packaging, the claim of the 5-year warranty and move on to a more ethical company for purchase.", "Do not buy their junk if you do good luck with their junk!".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Teknor Apex has 1.1 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Live person answered customer service phone.
Cons: Did not stand by warranty statement on packaging.Recent recommendations regarding this business are as follows: "Ignore the fancy packaging, the claim of the 5-year warranty and move on to a more ethical company for purchase.", "Do not buy their junk if you do good luck with their junk!".
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
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Verified Reviewer |
Newberry, Pennsylvania
Zero G Hose burst
Bought Zero G hose from Amazon. Hose packaging stated it had a 5-year warranty.
After 1 year, the hose burst. It should be noted it was kept on a reel, covered, and I took great care to avoid abrasion on the hose. After contacting customer service and receiving a warranty claim form, I filled it out as asked. My claim was denied.
The reason? They stated, and I quote "As stated on our website, we do not warranty third party claims". Nowhere on the hose packaging warranty statement does it mention the warranty is invalid if purchased from a 3rd party. It states "This warranty applies to the original purchaser for the warranty period stated on the front of the packaging and covers defects in workmanship and materials".
This deception and refusal to abide by said warranty has lost them a customer for life, and I am out the $66 purchase price. The ill-will they have created will have far more negative repercussions on their business than simply replacing the hose as they should have done. I liked the hose, and it worked great before bursting.
So much so, that I bought a 2nd one for my home 2 weeks ago. This one has been returned, as I have no with to do business with a company with such low standards of customer service and ethics.
- Live person answered customer service phone
- Did not stand by warranty statement on packaging
Preferred solution: Full refund
User's recommendation: Ignore the fancy packaging, the claim of the 5-year warranty and move on to a more ethical company for purchase.
Ennis, Texas
Poor customer service poor quality of materials and false statement no kink hose that a damn lie!
Bought a no kink hose got it home had a manufactured defect hole in the hose! Poor quality of material!
I would have taken it back to where I bought it but its 90 mile round trip cost more in gas than what the worthless hose is worth. I will never buy a water hose from them again!
If all they can make is junk! They did not even have the balls to answer my email I sent them!
User's recommendation: Do not buy their junk if you do good luck with their junk!
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