Broken monitor sent in for fix

This store is so trash. They treat their customers as if they were animals. A friend of mine bought herself a new monitor a few months ago but it started to have some issues a few weeks later. Ever since the monitor has been kinda broken but it didn't make it completely unusable. However, she sent it in for repair and it they said that it would take them 1-8 working days for this process. It has been 9 days and now they said that the "IT" that they sent to just received the monitor a few days ago which means that it could take another 1-4 days or maybe even more. I have never seen such a *** company that takes 1-8 just to fix a god *** monitor, any other places they would have replaced it with a brand new one to save both the consumer's and worker's time and money cost. At least give her a back up monitor meanwhile ffs.
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ID
#1072136 Review #1072136 is a subjective opinion of poster.
Reason of review
Warranty issue
New Reviewer

Poor service

I bought a LED tv at this store in Belgrade and in worked for two weeks and than the LED panel broke, they had it replaced with some other panel and got a new one which worked for one month and screen broke again! Now a returned it and i have to wait for 3 weeks for a new one to arrive. They even tried to give me a used LED panel in hope that it will last unitl the guarantee time expires, i can not beleive. It was an 800 euros TV, so it was not cheap! Do not shop at this store, i know that i am never going to buy at this store again!
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1 comment
#1348862

This store is so trash. They treat their customers as if they were animals.

A friend of mine bought herself a new monitor a few months ago but it started to have some issues a few weeks later. Ever since the monitor has been kinda broken but it didn't make it completely unusable. However, she sent it in for repair and it they said that it would take them 1-8 working days for this process. It has been 9 days and now they said that the "IT" that they sent to just received the monitor a few days ago which means that it could take another 1-4 days or maybe even more.

I have never seen such a *** company that takes 1-8 just to fix a god *** monitor, any other places they would have replaced it with a brand new one to save both the consumer's and worker's time and money cost. At least give her a back up monitor meanwhile ffs.

ID
#990753 Review #990753 is a subjective opinion of poster.
Reason of review
Damaged or defective

About

Summary

Tehnomanija is a retail company. It was founded in 1999. The headquarters is based in Belgrade, Serbia. Tehnomanija offers the following products: electronics, appliances and computers. Customers can also order furniture and home accessories. The company owns and operates more than 14 stores across the country. It is possible to purchase a gift card for any denomination starting from 1,000 Serbian Dinars. Tehnomanija ships their products across Serbia. Free delivery option is possible. Available payment options are Visa, MasterCard, Maestro, and American Express. Customers can also pay by check and bank transfer. Order status can be tracked in personal profile on the company website.

Tehnomanija reviews and complaints
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