TeeOff
TeeOff Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
TeeOff has a 4.7 star rating from 3 reviews and 50% of users would likely recommend; consumers are mostly satisfied.
Key Takeaways for Future Customers
- Check confirmation details and screenshot bookings since policies affect credits as noted in TeeOff reviews.
- Pay attention to payment method; prepaid tee times may be harder to refund than pay-at-course reservations.
Negative Feedback / Risk Areas
- Recurring billing errors and overcharges prompt multiple TeeOff customer complaints.
- Refunds and credits can be slow or denied without specific proof; customers report long hold times with customer service.
- Poor communication about course closures or conditions can leave players charged for unusable tee times.
Positive Feedback
Customer service agents have resolved issues and issued credits in some cases, and users describe the platform as helpful for booking tee times.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
TeeOff has a 4.7 star rating from 3 reviews and 50% of users would likely recommend; consumers are mostly satisfied.
Key Takeaways for Future Customers
- Check confirmation details and screenshot bookings since policies affect credits as noted in TeeOff reviews.
- Pay attention to payment method; prepaid tee times may be harder to refund than pay-at-course reservations.
Negative Feedback / Risk Areas
- Recurring billing errors and overcharges prompt multiple TeeOff customer complaints.
- Refunds and credits can be slow or denied without specific proof; customers report long hold times with customer service.
- Poor communication about course closures or conditions can leave players charged for unusable tee times.
Positive Feedback
Customer service agents have resolved issues and issued credits in some cases, and users describe the platform as helpful for booking tee times.
Turn one complaint into a collective action
Pontiac, Michigan
Booked a tee time and the course didn’t have it so I wasn’t able to play. I want my money back
- - Booked a tee time for March 30, 2026 at 5:30 pm.
- - Showed up; the reservation wasn't in the system.
- - Charged $30 from the app; requesting a refund.
I booked a tee time we wesburn march 30th 2026 and 5:30 pm and when I shown up they didnt have it in their system so I wasnt able to play but I was still charged $30 from your app. I want my money back please
Preferred solution: Full refund
Lakeland, Florida
Overbilled
- - Two Cypresswood tee times booked; first 41850 was $101.
- - Second booking 41851 charged $101 instead of $67; requesting a $34 refund or credit.
Hello,
I made two tee times today for Cypresswood. One was $101, Confirmation #41850****.
This one is correct.
I made the second tee time, Comfirmation #41851****.
The DealTime rate for the second reservation should have totaled $67, but I was charged $101 again.
I called your customer service to see if they would give me a refund or even a credit towards another booking, but they said they couldnt verify the Deal Time rate. Surely, someone in your tech division could verify it.
Please consider either a $34 refund or credit for this transaction.
Thank you.
User's recommendation: I was told that had I taken a screenshot of the tee time, they could have escalated it. So, in the future I will do that. Without it, I could not receive a credit.
All tee times up to tee off should be refundable or credit to apply later by TeeOff if prepaid. If paying at course then it is an issue with individual and the course to work out.
Really needed to talk to an actual person.
I was looking to cancel my tee time but was able to take care of it with the course. Did not need to cancel after all.
Plantsville, Connecticut
Change time of reservation
I wanted to change the time of my reservation and I got charged for the old time and new time. When I went to get a refund they only gave me credit and not my money back
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
- - Tee time 12:50 pm at Black Horse South, Houston.
- - Course closed due to severe weather.
- - Contacted for 25 minutes and refund requested.
My tee time was 12:50 pm at Black horse South in Houston TX
But the golf course has been closed due to severe weather.
And Im trying to contact with you for 25min but still not working yet.
How can I get refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBilling issue
Had a billing issue. The associate rectified the problem easily.
Great service. Very helpful and knowledgeable.
Preferred solution: Had a billing issue resolved.
Rincon, Georgia
Unsatisfactory Course Conditions
- - Booked Rincon Golf Course on TeeOff; there were 8 temporary greens due to major improvements.
- - No condition info on the TeeOff app.
Good morning and to whom it may concern, my buddy and I wanted to get out and play a round of golf yesterday as he got a pass from work. We opted to stay local so I booked a course nearby, Rincon Golf Course, on TeeOff that we have played often as it is typically in decent shape.
Even had a glowing review posted only hours before so we felt like it would be fine. We get there and were informed they were making major improvements and there are 8 temporary greens! Of course I had already paid online and we were far from the next nearest course at 11am so we decided to give it a go. While we appreciate their efforts the temp greens were almost unplayable and really spoiled our round.
The issue I have is there was no info posted on the TeeOff app about the course conditions or temporary greens. I feel like we were duped to an extent due to lack of communication. Would have went elsewhere had wed known in advance. Perhaps a credit could be issued in this instance?
I feel like TeeOff is more responsible than the golf course as they immediately mentioned the temp greens.
Thanks for your attention in this matter. And by the way, your posted email account, info@***.com came back as undeliverable.
Yours,
Edward Myers
User's recommendation: Be mindful when paying up front!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCourse closed despite no pre warning and having paid for tee time in full
- - Reservation #38054 for three was prepaid; course closed on arrival with no warning and $107 charged.
- - Move 12:00 to after 2 pm or another day due to a family emergency.
Good afternoon yesterday I had a reservation on my tee off account with the following email.
Email:silverback1962@***.com
Reservation:#38054****
The reservation was fully paid for and was for three players at the golf club Tera Lago north Palms springs as you will note from my account this was charged at $107. Upon arrival at the course it was closed and we were advised by the head green keeper that the course was closed on morning inspection of the grounds.
We had no pre warning of this and had travelled some distance to the course to play. We then had to arrange last minute tee times at a near by golf course desert willow at a premium price due to the late nature and being stuck in a tough position of not having a tee time or any forward warning.
I would also like to seek to alter the tee time we have booked reservation number #38054**** for three players for 12:00 I would be very grateful if this tee time could be rearranged either to after 2 pm the same day or moved to alternate day as a family emergency has meant that the 3 players all relatives will be unable to attend the 12am tee time originally booked.
Your time and assistance in these matters are greatly appreciated and I look forward to hearing from you.
Kind regards,
Paul Cunningham
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTee time cancellation
- - I booked the wrong bay and was charged after canceling.
- - I booked the correct day and called Teeoff.
- - I appreciate Mr. William's help.
I booked wrong bay by accident and canceled right away, but it charged. I booked the right day and called teeoff.
Thankfully, Teeoff knew my situation and gave me a credit for my cancelation.
I trusted Teeoff website, and I appreciate professional customer service agent, Mr. William.
Preferred solution: Credit
User's recommendation: Teeoff means golfers best friend.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Long Beach, California
I was placed on hold for 1 and 1.5 hours for a total of 2.5 hours with no answer
I need to cancel a tee time and I was placed on hold with no pick up for over 2 hours. I need to cancel or credits the sea ranch gc Confirmation#
37967****
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