Paul C Feq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Course closed despite no pre warning and having paid for tee time in full

Good afternoon yesterday I had a reservation on my tee off account with the following email. Email:silverback1962@***.com Reservation:#38054**** The reservation was fully paid for and was for three players at the golf club Tera Lago north Palms springs as you will note from my account this was charged at $107. Upon arrival at the course it was closed and we were advised by the head green keeper that the course was closed on morning inspection of the grounds. We had no pre warning of this and had travelled some distance to the course to play. We then had to arrange last minute tee times at a near by golf course desert willow at a premium price due to the late nature and being stuck in a tough position of not having a tee time or any forward warning. I would also like to seek to alter the tee time we have booked reservation number #38054**** for three players for 12:00 I would be very grateful if this tee time could be rearranged either to after 2 pm the same day or moved to alternate day as a family emergency has meant that the 3 players all relatives will be unable to attend the 12am tee time originally booked. Your time and assistance in these matters are greatly appreciated and I look forward to hearing from you. Kind regards, Paul Cunningham
View full review
Loss:
$107

Preferred solution: Full refund

Sarah L Dix

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Tee time cancellation

I booked wrong bay by accident and canceled right away, but it charged. I booked the right day and called teeoff. Thankfully, Teeoff knew my situation and gave me a credit for my cancelation. I trusted Teeoff website, and I appreciate professional customer service agent, Mr. William.
View full review

Preferred solution: Credit

User's recommendation: Teeoff means golfers best friend.

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Long Beach, California

I was placed on hold for 1 and 1.5 hours for a total of 2.5 hours with no answer

TeeOff - I was placed on hold for 1 and 1.5 hours for a total of 2.5 hours with no answer
I need to cancel a tee time and I was placed on hold with no pick up for over 2 hours. I need to cancel or credits the sea ranch gc Confirmation# 37967****
View full review

Companies Similar to TeeOff