Corinne C Tml

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#4101415 
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Defective high top sneakers

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1.0
Poorly stitched, very late delivery, no phone number for customer service, on going emails refusing to refund my payment, cheap garbage sneakers
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Loss:
$65
Cons:
  • Poor quality cheap sneakers trimming missing not gift-able

Preferred solution: Full refund

User's recommendation: NO NEVER

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Patrice P Jhu

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#4038535 
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Rip-off/Fraudulent online Clothing

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1.0
Teemins - Rip-off/Fraudulent online Clothing
I am writing regarding TEEMINS online business located per the emails I received at: 9022 E. Wilson Rd, Independence, MO 64053 This business shipped an item that is not as it appeared on their website. It is not of the quality described on their website. It did not arrive as stated per their website (it took almost a month after ordering when it stated 5-7 days). The size is not as stated per their size chart. It was of cheap material and looked to fit a child. The item was shipped and made from China (not stated on your website because they have a Missouri address per this email). The total cost was $70-$75 (taxes/shipping) for a thin, cheaply made, non-fitting, late-to-arrive product. Per their return policy, it stated they needed to send the return address by email and the customer only has 10 days to return the item. They refused to send the return address. They let the 10 days expire after multiple emails sent within the 10-day period. Furthermore, they initially stated they were reviewing my claim. Then they asked me to be patient, then they stated it was being looked at by a manager, then they said no refund, and finally they offered a 30% discount (not explaining if it was a refund or on a future order). After threatening to expose them by contacting agencies about their fraudulent services and products, they then offered 30% off when I have continuously asked for a full refund. All the emails were in broken English and I had to continuously ask for updates on the return address (which they NEVER provided), they only responded when I sent an email. This place definitely seems to be an online rip-off and using US address to fool consumers when they're actually located in China. I would have NEVER shopped with this company if I knew they were out of the country.
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Loss:
$75
Cons:
  • Delivery sucks
  • Fraud
  • Quality is horrible

Preferred solution: Full refund

User's recommendation: NEVER SHOP HERE!

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Anonymous
map-marker Southfield, Michigan
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#4013882 
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Rip-off/Fraudulent online Clothing

I am writing regarding TEEMINS online business located per the emails I received at: 9022 E. Wilson Rd, Independence MO 64053 This business shipped an item that is not as it appeared on their website. It is not of the quality described on their website. It did not arrive as stated per their website (it took almost a month after ordering when it stated 5-7 days). The size is not as stated per their size chart. It was of cheap material and looked to fit a child. The item was shipped and made from China (not stated on your website because they have a Missouri address per this email). The total cost was $70-$75 (taxes/shipping) for a thin, cheaply made, non-fitting, late-to-arrive product. Per their return policy it stated they needed to send the return address by email and the customer only has 10 days to return the item. They refused to send the return address. They let the 10 days expire after multiple emails sent within the 10 day period. They initially stated they were reviewing my claim. Then they asked me to be patient, then they stated it was being looked at by a manager, then they said no refund and finally they offered a 30% discount (not explaining if it was a refund or on a future order). After threatening to expose them by contacting agencies about their fraudulent services and products they then offered 30% off when I have continuously asked for a full refund. All of the emails were in broken English and I had to continuously ask for updates on the return address (which they NEVER provided), they only responded when I sent an email. This place definitely seems to be an online rip off and using US address to fool consumers when they're actually located in China. I would have NEVER shopped with this company if I knew they were out of the country.
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