Jay En

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Verified Reviewer

Order hasn't arrived

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I placed the order and didn't receive an email confirmation. I cannot reach customer support. When I call I only get a busy signal or tone like the line is disconnected. It has been 17 days since I placed the order for a hoodie and I haven't received any updates. The money has already been deducted from my account.
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Loss:
$59
Cons:
  • Zero response

Preferred solution: Deliver product or service ordered

User's recommendation: I didn't receive email confirmation after placing order. Cannot reach customer service.

Jeff S Xrr

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Verified Reviewer

Order never came

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TeeChip - Order never came
My order never came but it said it was delivered. The item was very inexpensive. When I tried to call all numbers were not reachable. When I started to chat and answered all the proper questions they automatically sent me to a payment area just to chat with them . This is ludicrous. I need to pay money to see about an order I already was charged for and it never came . This isnt the USSR . Come on they need to do better then this .
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Loss:
$10
Pros:
  • Good advertising
Cons:
  • Did not deliver when promised

Preferred solution: Deliver product or service ordered

User's recommendation: Better service

Kim B Grl

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Verified Reviewer

Fake phone numbers

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Reasons to avoid this company: (1) FAKE phone numbers. Customer cannot reach company. (2) NO CONFIRMATION EMAIL or any type of record of purchase provided to customer. (3) Company cannot be reached in any way. (4) Nothing provided for customer to track package or shipping. (5) Only record of purchase provided is customer's own records (such as: PAYPAL; credit card receipt). Company provides NO record of purchase but takes customer's money immediately upon purchase. (6) Customer is charged despite order not being processed, filled, shipped, or delivered.
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Loss:
$60
Cons:
  • Unprofessional
  • Unethical
  • Poor business practices

Preferred solution: Full refund

User's recommendation: Don't walk RUN from this company. Don't look back.

Richard F Rvu

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Verified Reviewer

Missing items

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Only one item came in my order out of three items tried to call customer service no answer. The number is disconnected. Try to do the 24 seven text message they want to charge you one dollar not good.
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Loss:
$103

Preferred solution: Deliver product or service ordered

User's recommendation: Make sure you keep your order number do not lose your order number

Zena C Smr

Bot able to contact customer service. No way to contact them.

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I wasn't able to contact TeeChip customer service. All the phone numbers provided to contact them were no longer in service. ALL of them. Extremely bad customer service.
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Loss:
$62
Pros:
  • Variety of shirts offered
Cons:
  • Very poor customer service

Preferred solution: Full refund

User's recommendation: Do not order from them. Very fallacious company and services.

shereen m Tzx

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Verified Reviewer

Very bad company.. DO NOT SHOP HERE

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very bad company they promised to ship the order on the 16th that is a 3 weeks from my original order date.. fine because anyway I ordered 5 weeks earlier than my event, they want start your order unless you send them email for update and your tracking number and that's when they will make it and ship it I got my garbage order 3 days after my event.. thar I can't use now.. very irresponsible unless unprofessional place.. not recommended at all they don't deserve even the one star.. very HORRIBLE
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Loss:
$128

Preferred solution: Full refund

User's recommendation: DO NOT SHOP HERE, STAY AWAY

Anita M Qzx

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Verified Reviewer

I ordered a t shirt and never received a confirmation email. Tried to contact the company but they want me to sign up for $5 to talk to someone. ***

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Can't contact company to talk to them about my order and missing confirmation emai unless I pay $5. But they sure as *** took my money out of my account.
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Loss:
$3694
Pros:
  • No pros untruthful in advertising
Cons:
  • Takes your money and no product

Preferred solution: Full refund

User's recommendation: Don't buy from them.

Antonio G Epa

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

They don’t answer or deliver product, been waiting for 2 months

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TeeChip - They don’t answer or deliver product, been waiting for 2 months
TeeChip - They don’t answer or deliver product, been waiting for 2 months - Image 2
TeeChip - They don’t answer or deliver product, been waiting for 2 months - Image 3
I am waiting for some tshirts The numbers are: 6vm36341xj748**** and. 9p208****s045405p. I have been trying to contact the phone number of tee chips and the answer machine says, not in service
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Preferred solution: Deliver product or service ordered

User's recommendation: Not to deal with this company

Dorinda C Abx

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Verified Buyer
|

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Verified Reviewer

Defective product

TeeChip - Defective product
TeeChip - Defective product - Image 2
I ordered a coffee cup for my son for Fathers Day. I was supposed to be a white cup with black lettering. When I opened the pkg, the entire cup is black and none of the black lettering is visible. I have been trying to reach their customer service and just get a fast busy signal.
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Loss:
$35
Cons:
  • Not a known entity

Preferred solution: Full refund

User's recommendation: Don’t buy it if you can’t touch it.

Debbie P Cnn

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer

Need to exchange a part i ordered

TeeChip - Need to exchange a part i ordered
I must have ordered a wrong size t shirt and would like to exchange it! I ordered 2 t shirts and 1 t-shirt I guess I didn't check the correct size just need to exchange. This process has been VERY DIFFICULT!
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Pros:
  • Nice clothes
Cons:
  • Customer relations

Preferred solution: A larger T SHIRT

CYNTHIA C Pll

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Verified Reviewer
| map-marker Warrenton, Virginia

Received damaged shirt

TeeChip - Received damaged shirt
I ordered a shirt on 8/9/23 and received it on 8/18/23. There is a large tear under the arm of the shirt. I'd like a replacement. All I have is a transaction ID #3S653689****1951B.
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User's recommendation: Be very careful.

Anonymous
map-marker Findlay, Ohio

To cancel this website

I got this charge on my card and I do not know this company. I need to get rid of it but no one answers the phone.
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Brenda T Whj

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Verified Reviewer
| map-marker Richardson, Texas

Can't find my order

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Phone number doesnt work and shirts are paid for but unable to even find the order! Im pissed!!! Amex has already paid and I can not even find an order number. It was ordered through Facebook which is appearing to be a scam. There are 2 separate orderers. And 2 separate charges. I cant even reach these people.
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User's recommendation: Don’t order

Darryle J

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Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Special

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TeeChip - Special
TeeChip - Special - Image 2
Im trying to contact about an overnite delivery. I bought a shirt for my wife but its too small. Anyway to reorder and overnite it to me. I will pay the cost and give the smaller shirt away. I just need to place a new order. Its a gift and I screwed up. Please help.
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Pros:
  • Nice design idea
Cons:
  • Run small sizes

Preferred solution: Start over

User's recommendation: Great product. Just run smaller

Anonymous
map-marker Martinsburg, West Virginia

Cancel order

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Cannot reach customer service all 3 of their phone numbers are not any good all are wrong numbers Glad I used PayPal for payment I contacted them for help since I could not reach them.
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User's recommendation: Don’t buy from this company

Resolved
Doratta F

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Verified Reviewer
| map-marker Mesa, Arizona

Resolved: UNRELIABLE COMPANY

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Updated by user Jun 18, 2023

Company resolved the issue.

Original review May 19, 2023
I ORDERED A BASEBALL SHIRT...FOUND OUT THEY ARE A BAD COMPANY...TRIED TO CANCEL...THEY WOULD NOT LET ME CANCEL...I CONTACTED MY CREDIT CARD AND FILED A DISPUTE...BEWARE BUYERS, NOT A GOOD COMPANY...READ THE REVIEWS...
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Cons:
  • I did not get my order and could not get in contact with them
  • Never respond to dmca
  • Still do not have product

User's recommendation: BUYERS BEWARE...UNRELIABLE COMPANY...

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