Manufacturer: Teddy Bear Portraits Category: Photo Services Clear all filters (3 of 3 reviews match)
filters
manufacturer:
seller:
Show
state:
Show
city:
Show
category:
In purchasing school photos for our preschool-aged kids, we were told we could receive a discount if we purchased the photos as the school during a 2-hour window the one day they were available. I was unable to purchase pictures on the day they were available at school because of time constraints. I got in line to make my purchase, but the company was having computer issues that caused an added delay to the already backed-up line. I couldn't...
Read more
tbportraits

tbportraits Thank you for your feedback, we’re sorry you’re unhappy. We;re glad our Customer Service team was able to resolve your issue quickly. Our goal is to make your experience with ...

So my daycare tried this company this year and its awful.No prices were shared with parents prior to picture day, when we received the info to order it was EXPENSIVE. 3 pictures for $56. WHAT? So I called the daycare who got in contact with the rep they went through and apologized because those are their 'fall prices'. They corrected the order but still ridiculously expensive. I can go to a professional photographer and have both my kids...
Read more
tbportraits

tbportraits Thank you for your feedback, we’re sorry you’re unhappy. We offer high quality portraits and a range of packages. Our goal is to make your experience with Teddy Bear Portraits...

First, they didn't show up when scheduled the first time, so we were told we were to receive a discount $12/sheet instead of $15 (this discount was actually posted on THEIR flyer all over the school). Picture day came, went to the kiosk to look at the photos. I asked the lady about the discount. "Hmmmm, let me check and see what that is....oh, the computers are just messed up right now and arent' reflecting it for some reason". The photos...
Read more
1.0
I liked
  • 2 prints were just ok but i could have taken them myself
I didn't like
  • Constantly being pawned off on other departments
  • No follow through for resolve
  • Overpriced and underdelivered
#851130