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Techsmith

Techsmith

techsmith.com
What is your customer experience with Techsmith?

Techsmith Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

5.0 star rating based on 2 reviews. Consumers are mostly satisfied. Rating distribution 100% positive. Recent recommendations: Explore, Understand, Engage. Reviewers value Billing Practices and Customer service; price level reported as low.

Key Takeaways for Future Customers

  • Check Techsmith reviews for long-term product satisfaction with Camtasia.
  • Customer service and billing are highlighted as strengths.
  • Expect affordable pricing; clarify subscription terms before purchase.

Negative Feedback / Risk Areas

  • Users report capture and scrolling issues with Snagit on newer Mac versions.
  • Some customers note difficulty replicating older HP scrolling capture behavior.

Positive Feedback

Longstanding product quality and helpful sales support praised, including a positive interaction with sales rep Noah.

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Media from reviews

Techsmith - Postive Vibes
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Resolved
Robert J Nhq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Postive Vibes

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AI Highlights
  • - Tech Smith introduced Camtasia in 2002 and focuses on tech and people.
  • - Spoke with Noah in sales, and he offered insight, manner, and patience.
Techsmith - Postive Vibes
Updated by user Oct 24, 2023

Beginning the Start-up Journey with Tech Smith at Your Side

Updated by user Oct 24, 2023

Not Applicable.

Original review Oct 24, 2023
Tech Smith first introduced Camtasia in 2002. The company has always had a focus on good technology and good people.
Today, some twenty years after first using the product, I needed to restart as I created a new brand for myself.

I called sales and spoke with Noah. He rocked in his insight, manner, and patience.
When you are on your own, creating rich media, and want to do it right, I consider Tech Smith among the very best.

As a principal analyst in software services, I worked with many software firms in the past.
This is not a paid or otherwise improvised comment. When head and heart align, it feels good to give kudos to companies that stand out from the normwell done, Tech Smith.
Pros:
  • Expertise and confidence

Preferred solution: NA

User's recommendation: Explore, Understand, Engage

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Anonymous
map-marker Pasadena, Texas

Repair

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The version of snagit that I had on my hp computer would let me capture a scrolling capture but the recent version I can not figure out to capture a image

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Ned Biq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

New computer

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Every thing works but the hp version had a scrolling screen thar goes from top yo bottom amd the apple Mac version does not scroll from top to bottomyes

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