Tebex
Tebex Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.3 star rating based on 2 reviews; consumers are mostly dissatisfied and report repeated issues with purchases, locked funds, and bans.
Positive Feedback
Some users note they can obtain items through the Tebex store when transactions succeed, but praise is limited.
Negative Feedback / Risk Areas
- Repeated transaction declines where money is taken and redeem codes not received reflect common Tebex customer complaints.
- Accounts banned after purchases and locked Tebex wallet funds impede refunds and billing resolution.
- Poor or absent customer service and slow responses affect subscriptions and store reactivation.
Key Takeaways for Future Customers
- Expect potential payment issues and prepare documentation for disputes.
- Understand refund and wallet hold policies before using the Tebex store.
- Be aware that contacting customer service may be slow or ineffective.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.3 star rating based on 2 reviews; consumers are mostly dissatisfied and report repeated issues with purchases, locked funds, and bans.
Positive Feedback
Some users note they can obtain items through the Tebex store when transactions succeed, but praise is limited.
Negative Feedback / Risk Areas
- Repeated transaction declines where money is taken and redeem codes not received reflect common Tebex customer complaints.
- Accounts banned after purchases and locked Tebex wallet funds impede refunds and billing resolution.
- Poor or absent customer service and slow responses affect subscriptions and store reactivation.
Key Takeaways for Future Customers
- Expect potential payment issues and prepare documentation for disputes.
- Understand refund and wallet hold policies before using the Tebex store.
- Be aware that contacting customer service may be slow or ineffective.
Turn one complaint into a collective action
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Didnt get my redeem codes
- - Bought 100 coins for $58; transaction declined, money taken.
- - No redeem code or email; issue occurred twice, first on 09/24/24 with Tebex TNN RP.
I just bought 100 coins for $58 and for the second time in a row it said 'transaction declined', but the money was taken out and I didn't get my redeem code. The first time this happened was yesterday, 09/24/24.
I just want my redeem codes. I didn't even get an email at all. Can I please get my redeem codes?
It didn't give me a transaction code or anything. The Tebex store is TNN RP.
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPayment is being declined
I did a chargeback on Tebex a while ago, and now all my payments are being declined. How do I reactivate my Tebex store?
- I can get stuff
- There is none
Preferred solution: I want to know how to reactivate my tebex account
Dahlonega, Georgia
Refund
Someone has charged $38.00 on my account. some one as our account number some how.contact 1-20*-*******
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMoney locked, No answers
- - Money is locked in Tebex wallet; you can't add payment methods for 30 days.
- - Support is unavailable and no response after a week; not recommended.
My money is locked in the Tebex wallet because it does not allow you to add payment methods for 30 days after you added one.
Support does not exist. It has been a week already and got no answer from anyone. Not even a "received" automated response.
I don't recommend using Tebex at all because of all the problems it might generate to you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnban me now, this is discrimination.
- - My account is banned from making purchases.
- - I claim LGBT discrimination and warn it could harm your corporate image on social media.
By keeping my account banned from making purchases, you are discriminating against a member of the LGBT community, and this wouldn't look good for your corporation on social media. I've tried to be nice about this, I've sent many email, tried calling, it's blatant at this point. I linked one of my transaction ID's to find my account
- Bans you after each purchase
Preferred solution: to unban my account
User's recommendation: this company bans you after 1 purchase
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