Team Toyota Of Langhorne

I've had a big problem with the service dept. I'm also a long time customer and was always happy in the past, but it seems management has changed recently.

I had an appt for a routine service appt- no problems with the 2016 Scion ia . When finished I got in my car to leave and noticed the maintenance required light was still on, so i asked the service rep to turn it off.

He told me the Inside Head Unit broke (during service) and he couldn't turn the light off - they was no warning light that came on. Team Management refuses to take responsibility- Toyota headquarter will only pay portion of a replacement- leaving me to play the $399- balance.

I have a 2016 Scion IA- bought car to Team Toyota in Langhorne PA to have oil changed and 80,000 mile check few days ago. When finished, got into my car and the Head Unit wasn't working- no warning.

Toyota staff - who didn't tell me it was broken, is now refusing to fix it saying Head Unit can break at any time. Toyota Manufacturer Headquarters in TX also backing service staff saying Head Unit can break at any time.

All of which I don't believe and was never told. Now I have no clock, IB port not working, unable to see or change radio station and reverse camera is very faulty.

I have been dealing with Team Toyota for several years now, I am a repeat customer who recently attempted to purchase a vehicle. After repeatedly calling to reach a sales rep I previously worked with Richard Gray, (who was out sick) the price of the vehicle increased a 1,000 dollars.

Seemed my interest spurred this last minute price increase (book value was 23,200. After I complained about the price increase, the price was lowered, however they attempted to force a higher interest rate stating my credit under their guidelines regarding auto finance did not qualify me for the interest rate. Folks would be better off finding a different dealership. It seemed far to convenient the price of the vehicle only went up after I showed interest.

When I previously made the purchase of my Toyota Tundra @ $58,000 dollars with not so great credit I was approved for the 2.9% interest rate. I can only think the difference between then and now was my willingness to trade two vehicles in, both $3,000 under book value. Maybe they are desperate for customers, but it seems the Sales Representatives have resorted to working via the GOUGE method with. Do yourself a favor and shop somewhere else.

Don't ever let a Car salesman say to you "people want to come in all the time and negotiate a lower price on the purchase of a vehicle, but they never to this at the supermarket when buying a head of lettuce or a stalk of celery." Of course the supermarket prices are not so grossly overpriced. Gotta love used care salesman, especially with that mentality.

Their service department is slow rude unprofessional and they lie. What else is there to say ?

Tried to have service and recall work done there previously. On every occasion they botched it up and were incredibly rude to me. The most recent time I drop my car off at the specified time and returned it the specified time to pick it up. Vehicle was never looked at .

And I was told that I don't get enough service work there to be given preferential treatment. Slimy car dealership.

Team Toyota in Langhorne, PA is one of the worst dealerships around. They sold me a new car that already had touch up paint on it and when I found out they did not take responsibility for it.

Their salesman Anthony was no where to be found to address any issues that were result of the sale. Anthony at Team Toyota puts on a good front, but once he got his commission he disappeared. The new car sales manager Jerry refused to address the scratches and touch up paint on the bumper.

Team Toyota in Langhorne, PA likes to sell cars they claim are new, but really have been damaged and by all account purposes are used. They also messed up on registration paperwork.