Team Tig Towing
Team Tig Towing Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Team Tig Towing has a 1.0 star rating from 1 review and consumers are mostly dissatisfied.
Positive Feedback
The customer eventually received help from Sebastian and Burchland Towing, and expressed gratitude for their courteous response when stranded.
Negative Feedback / Risk Areas
- Reports on Team Tig Towing reviews cite unexpected extra charges and alleged price gouging above the agreed-on fee.
- Complaints include no-show or long delays from the tow truck and poor communication with customer service.
- Billing disputes and lack of callback after confirming service were noted in Team Tig Towing customer complaints.
Key Takeaways for Future Customers
- Confirm the final agreed price with your insurer before waiting for a tow.
- Be prepared to seek alternate tow companies if communication or service seems unreliable.
- Document calls and quotes to reduce billing disputes and protect yourself.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Team Tig Towing has a 1.0 star rating from 1 review and consumers are mostly dissatisfied.
Positive Feedback
The customer eventually received help from Sebastian and Burchland Towing, and expressed gratitude for their courteous response when stranded.
Negative Feedback / Risk Areas
- Reports on Team Tig Towing reviews cite unexpected extra charges and alleged price gouging above the agreed-on fee.
- Complaints include no-show or long delays from the tow truck and poor communication with customer service.
- Billing disputes and lack of callback after confirming service were noted in Team Tig Towing customer complaints.
Key Takeaways for Future Customers
- Confirm the final agreed price with your insurer before waiting for a tow.
- Be prepared to seek alternate tow companies if communication or service seems unreliable.
- Document calls and quotes to reduce billing disputes and protect yourself.
Turn one complaint into a collective action
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Verified Reviewer
This Altoona, PA-based towing company wanted $400 over agreed-on price and never showed up
- - Extra $400 charged beyond the agreed $878.50 tow price.
- - Waited hours on a dark rural PA highway; responders were courteous.
Lol I stand corrected - apologies all around, as my upsetment has momentarily affected my clarity. I just double-checked, and the towing company who ultimately helped us out last night is called Burchfield Auto & Truck Sales.
Please note that the correct name of the towing company who ultimately came to our rescue is Burchland (not Burchfield)Towing - apologies for any confusion, as I listed the name inconsistently in this review.
And I'd called Team Tig earlier myself as well, since my insurance company initially didn't know what was causing the delay. I was so desperate I offered to pay them out of pocket if they would just agree to show up. And the Team Tig representative who took my call said he'd check with his boss to get permission to come, and once he got an answer, he'd call me back. Did he ever call me back?
No. That's what led me to call my insurance company again half an hour later - and that's when my insurance rep and I learned I'd need to cough up another $400 in order for Team Tig to help. We finally did get towed 2 hours later, and we're grateful to Sebastian and Burchland Towing for their courteous and kind response when we needed it the most.
I'm posting this complaint to protect anyone else who may find themselves stranded on a dark Pennsylvania highway at some point. Team Tig needs to stop spewing lies and price gouging desperate and fearful folks; they need to step up and serve stranded and scared motorists who depend on businesses like theirs when awful things happen on the road.
- Have tons of wonderful google reviews
Preferred solution: Public reply to my Google Reviews and admit they price gouged
User's recommendation: Please find another towing company - we got Burchfield Towing to accept my insurance company's initial $878.50 price
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