Teachers Federal Credit Union - Debit Card Review
We have so many problems with TFCU Our car loan is always a problem. Even when we pay it on time they always find a way to post it wrong so we pay extra fees. Our checking account just got charged fees too for something that they messed up on. They put my deposit into my savings. Then since last weekend whenever I try to use my debit card it doesn't work. I called them and they can't do a thing. I checked my balance and I have money in my account There's also a teller on the east side who is just rude to us all the time. She's the one who misapplied our car payment. We're going to find somewhere else to do banking. Once we pay off our car we'lol never bank with them again.
Reason of review
Poor customer service
Teachers Federal Credit Union - Car Repossession Review from San Antonio, Texas
Missed my first payment on a brand new vehicle and because of it my vehicle was repossessed!! A certified letter notifying me of the risk of repossession was mailed to an old address, so, I never received it. I tried desperately to salvage my car but to no avail. Extremely disappointed in the lack of compassion from this credit union. Newsflash, I wasn't three months late! Poor customer service by the collection department, who by the way, don't even speak English very well! !!
San Antonio, Texas
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