TD Bank Group Reviews
TD Bank Group Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall rating: 1.3 star from 1 review, with consumers mostly dissatisfied and recent recommendations urging others to stay away from TD Bank Group.
Positive Feedback
Longtime customers praise past service history, but recent reviews focus on problems rather than benefits, with little positive detail provided.
Negative Feedback / Risk Areas
- Frequent mentions of poor customer service and unresolved issues in TD Bank Group reviews.
- Complaints about rising interest rates and billing impacts on bundled accounts.
- Digital ID concerns and app failures affecting account access and bill payments.
Key Takeaways for Future Customers
- Consider TD Bank customer complaints and test digital and mobile access before switching large balances.
- Monitor rates and fees closely when bundling mortgage, insurance, or credit products.
- Expect potential delays with customer service when seeking refunds or problem resolution.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall rating: 1.3 star from 1 review, with consumers mostly dissatisfied and recent recommendations urging others to stay away from TD Bank Group.
Positive Feedback
Longtime customers praise past service history, but recent reviews focus on problems rather than benefits, with little positive detail provided.
Negative Feedback / Risk Areas
- Frequent mentions of poor customer service and unresolved issues in TD Bank Group reviews.
- Complaints about rising interest rates and billing impacts on bundled accounts.
- Digital ID concerns and app failures affecting account access and bill payments.
Key Takeaways for Future Customers
- Consider TD Bank customer complaints and test digital and mobile access before switching large balances.
- Monitor rates and fees closely when bundling mortgage, insurance, or credit products.
- Expect potential delays with customer service when seeking refunds or problem resolution.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Corporate greed
- - The reviewer bundled a mortgage, home insurance, and a TD credit card.
- - TD raised interest by 3% despite on-time payments and thousands added to debt.
I have bundled my mortgage, home insurance and have aTD credit card with a high balance. Instead of getting a discount for doing business with TD bank.
Ive been informed by TD bank that my interest rate is going up by 3%.I have never been late or missed a payment.
Instead of working with me to manage my debt they have added Thousands to my debt. People are having a hard time with the price of everything, we need better from the corporate world not higher rates and more fees.
User's recommendation: Stay away from TD Bank
Can't get app to work
- - The TD banking app hasn't worked for almost a week.
- - The 24-hour line did not resolve the issue and had long holds.
It's been close to a week and my td app refuses to work. I have called both the 24 hour number which didn't work until last night a week later spoke to a rep that gave me double talk.
Very upset at this kind of service.
I called the td bank and complained not that that went anywhere.
I WAITED 45 minutes on hold last night to get the run around and call us back. I am currently in a rehab center and need my banking app to pay my bills..rent etc and no one is willing to take time to address what is going on.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerYour TD bank TV commercial
- - The TV commercial disturbs me.
- - Pouring water on a sleeping man as a prank is dangerous for heart patients.
- - Please use a different prank.
I'm a 60-year-old disabled vet with three grown daughters. Your TV commercial that shows a young woman pouring water over the head of a sleeping man as a prank really disturbs me.
I have heart disease, as do most senior citizens in their 60s.
This prank is dangerous to those with heart disease and is not funny at all. Please find another prank to get your point across.
Preferred solution: Just STOP showing this commercial. It is not cute or funny. It is dangerous to senior citizens who are sleeping and are awaken by people who pour water on their head.
User's recommendation: Pouring water on the head of a sleeping senior citizen is not funny. This can result in Cardiac arrest and is DANGEROUS.
Tampa, Florida
Problem not fix with td customer service
Hi I contacted many times the bank to get my problem fix ,but no one is able to help ,and now i still have the same problem this is the worst bank ,and the worst customer service
User's recommendation: Use different bank
Victoria, British Columbia
Concern over digital ID
- - TD plans digital ID without consent.
- - They were TD customers for 40+ years.
- - If it happens, they will close all TD accounts and investments.
It is my understanding that TD plans to switchover to digital ID without an answer from customer. I'm fed up with more and more of Governments and Businesses tracking us.
You don't have my agreement to go to digitital ID.
My wife and I have been customere at TD for over 40 years and have been very happy with the service during that time. It is my hope that TD will not go to digital ID.
Not that one customer could ever sway the decision of TD, but should the conversion happen, we will close out all of our accounts, GIC investments, TFSAs, Stock accounts and Rifs.
Mike Spence
Victoria.
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