Manufacturer: Td Auto Finance Category: Loans Clear all filters (62 of 62 reviews match)
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My Nissan Rogue, need 9k worth of work done it because someone put the wrong tires on have extra warranty but it is void, so I've given the car up as still on finance with TD Auto Finance, because I can't afford to pay out of my pocket and also thing it is discussing. I can honestly say that TD Auto Finance is the worst car loan people ever, they are rude, don't listen, keep phoning don't read the notes, bullying company ever, can't speak...
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#1003524
I purchased a car for my mother and have paid $600.00 over the amount due in the first two months.I plan on paying the car off in 8 months. I called TDAF and they answered after 43 minutes. They cannot tell me the exact figure that is being applied to the (Principle) only. I wrote them a note saying I wanted $200.00 to all go towards principle, then I looked on the website, and only a portion went to Principle. I made six more principle only...
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Anonymous

sand lets start a class action law suit

1.0
I didn't like
  • Customer service
#1002896
I would recommend if you are buying a Chrysler (Dodge, Jeep, Fiat, etc.) product to not let them talk you into using their financing.Horrible customer service - won't (can't) answer questions, make tons of excuses, no understanding of amortization or random account fees. We are extremely busy and every time I would send an email asking an account question, I would get a response of, "we tried to call you..." - yeah they tried to call during...
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1.6
I didn't like
  • Incompetent customer service reps
  • Being lied to
  • Difficulty to make simple changes
#999988

Td Auto Finance Auto Loan Review

#948454
I paid off my loan and never received my title. When I called td auto loans they referred me to a 3rd party to resolve the lien status that was satisfied 2 years prior. It cost $60 and time in s rental car. It's a scam.
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Td Auto Finance Auto Loan Review

#933313
2.4
Worst conpany ever. I have been trying to get my title sent to the state to get my car licensed since March it is now October and my tags are up. Each time I called they said it was being sent. Now they gave me a tracking number and they sent it to CA I live in MO.
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Td Auto Finance Auto Loan Review

#931144
1.9
If you are with td bank and with td auto and fall behind even one month they take the entire amount owed plus a $500 hold from your bank account. If you have td auto dont bank at td and if you have a td account dont get a td auto loan. Making ends meet can be tough enough sometimes but when td cleans out your bankaccount it makes things worse.
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Td Auto Finance Auto Loan Review

#861073
I couldn't log in for the pass 4 days. I'm on hold via phone as we speak for 40:00 minutes and counting. Once I pay off my loan which is this month, I'll never deal with TD again.
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Worst exoerience, terruble customer service.unabke to obtain Title to my vehicle that has been pain off in November. Examole: we sold our small business and used funds to payoff car. TD Finance sent wrong routing number and infor to bank who refused it because it was WRONG. This caused us to have a teturned check fee plus TD Finance charged us a late fee and other fees. Contacted a rude representatuve who refused to take iff those additional...
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Thank God for family that I have a car after non at fault accident that left me without a car because Td Auto Finance would not approve me on a car in 2014 with my on time payments for 2 years. Why I wasn't approved is beyond me spent 2 years after car accident paying family member 23,000 for car he put in his name for me. I thank god for family. Not people like Td Auto who throw people under bus who work hard to pay a car down Needless to say....
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I entered my phone number then my SS and then waited 20 mins.The representative wanted even more information amount financed - date purchased, dealership - really come on - If I could remember all that why would I need to call them - I could not find my original paperwork and bought it while out of town and just could not remember that what I needed to know. I had already provided account number and my SS - Then they could not even answer the...
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Denied my initial online payment but couldn't tell me why it happened, then added $40 charge for it being denied.Customer service sucks and I'm under the impression this is done on purpose to create more problems for borrowers. This is my first loan and I'm extremely unsatisfied, wish i had done more research on finance and institutions. I'm making one last attempt to fix this, however more problems will tempt me to take my loan somewhere else...
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#981776
Husband and I split up but due to the fact that vehicle ownership is in his name only but the loan is in both of our names ( I don't have a licence) I called TD AUTO about what to do as in could we sell it, send it back or anything, now husband has taken off leaving me with the vehicle that I can't sell, they refuse to take it back as I need his permission, after months of fighting with them I stopped payments and filed consumer proposal, they...
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Anonymous

Anonymous All you gotta do is tell them THE VEH. IS NOT INSURED---CP or not it will be picked up ASAP and that's the first question a good agent ask.

my complaint is td auto finance just dont care they like just other finance companies an banks greed dont try to work out nothing with no 1 i lost my old lady an my twins an did pay some car pmts by phone then the intersts was just shooting up an i just lost my mom on her birthday she got kill td was like they want that pmt i would like to keep my car but td just not helping me out with that they perfer me to continue to loose more lost the love...
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1.4
I didn't like
  • Customer service phoneline
#945611
Most lenders will give another lender auto loan pay-offs with their automated systems or loan officers direct. T D Auto Finance is one of the worst lenders out there with the highest consumer interest rates. They will not give a payoff unless the customer sends them a notice or is on a conference line. In most cases this is an inconvenience for the customer. They do not care about that because they do not want to lose their high interest rate...
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