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TC Helicon

TC Helicon

www.tc-helicon.com
What is your customer experience with TC Helicon?

TC Helicon Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • TC Helicon has 2.3 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Buy some other product that you can call the company for help", "Avoid TC Helicon products that require support".

  • Consumers are not pleased with Location and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.

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harmony voice pedal singer bit vl3x user harmony guitar harmony singer voice level bali
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Anonymous
map-marker Wakefield, Rhode Island

Foot switch snap on and off ~!

I, spent quite a bit of money on my TC.Helicon Harmony Singer and the switch won't stay on~! I need a replacement off and on snap foot stomp switch for this~! Very disappointing didn't last very long!!

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User's recommendation: Buy some other product that you can call the company for help

David G Twf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Caerphilly, Caerphilly County Borough

Loop doesn’t work properly

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I have a tc helicon play acoustic and the tc helicon footpedle extension. However the loop on the acoustic play doesnt work with the extension.

It reconises it there but whatever you customise the channels as it doesnt stick with those and often just defaults as stop start only. Useless bit of kit

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Bob S Lly

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sarasota, Florida

Poor Product Support

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Updated by user Jan 16, 2025

TC Helicon has not responded beyond what they previously sent that falsely "assumed" they answered each question correctly / thoroughly. The last question I sent them was simple and self-explanatory. Their refusal to respond speaks volumes.

Original review Jan 07, 2025

Tried unsuccessfully to get a simple answer about the Harmony Singer 2. Is it supposed to have true vocal bypass, or is the vocal slightly diminished when passing through the pedal.

The "Tribe" assumed the pedal to be faulty when I stated voice level diminished - and at one point voice level rose as true bypass. So I asked again what the norm is. No reply.

I won't buy nor encourage anyone to buy TC Helicon products that might require support of any kind. The fact that people aren't available by phone is ridiculous.

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User's recommendation: Avoid TC Helicon products that require support

Latesha Kro
map-marker Arlington, Virginia

Need to re-download TC-Helicon Voice Live

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I'm unable to use it

Is not working

It just lights up..

Can not record

757 567 ****

Help!

I can not record!

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Taurean Rka

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bought tc helicon harmony 2, guitar does not work...

Bought tc helicon harmony 2, guitar does not work through pa mic is fine. Please help purchased through Sweetwater and thos is my second pedal with the same issue

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Alecsander Wws

Greetings, I am a VL3X user since 2016. I am a...

Updated by user Dec 30, 2023

zero replies... apparently no interest in replying...

Original review Dec 15, 2023

Greetings, I am a VL3X user since 2016. I am a solo performer gigging internationally.

I live in constant fear of a VL3X breakdown. I have already repaired my unit twice (Bangkok & Bali), with excellent independent techs. I have tried to purchase a back-up but obviously, its not easy & when available, they're quite overpriced. Are there any plans to reissue or upgrade this excellent unit??

Please kindly advise. Best regards, Gilbert guruguitar@***.com

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