Taylor Wimpey
Taylor Wimpey Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Taylor Wimpey has a 1.0 star rating from 1 review and overwhelmingly negative sentiment; recent recommendations say "NEVER". Consumers cite high price and poor website or product diversity.
Positive Feedback
Some staff such as Heather and Emily are noted as supportive despite overall dissatisfaction; location is valued by reviewers.
Negative Feedback / Risk Areas
- Significant build delays and extra moving/storage costs reported in Taylor Wimpey reviews.
- Poor finish quality, unsafe site conditions, and defective fittings causing hazards.
- Slow or ineffective customer service responses during emergencies and unresolved heating issues.
Key Takeaways for Future Customers
- Expect complaints about workmanship and verify completion timelines before finalising purchase.
- Document issues thoroughly for any Taylor Wimpey customer complaints and chase customer service quickly.
- Consider contingency plans for moving costs and temporary accommodation if delays occur.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Taylor Wimpey has a 1.0 star rating from 1 review and overwhelmingly negative sentiment; recent recommendations say "NEVER". Consumers cite high price and poor website or product diversity.
Positive Feedback
Some staff such as Heather and Emily are noted as supportive despite overall dissatisfaction; location is valued by reviewers.
Negative Feedback / Risk Areas
- Significant build delays and extra moving/storage costs reported in Taylor Wimpey reviews.
- Poor finish quality, unsafe site conditions, and defective fittings causing hazards.
- Slow or ineffective customer service responses during emergencies and unresolved heating issues.
Key Takeaways for Future Customers
- Expect complaints about workmanship and verify completion timelines before finalising purchase.
- Document issues thoroughly for any Taylor Wimpey customer complaints and chase customer service quickly.
- Consider contingency plans for moving costs and temporary accommodation if delays occur.
Alnwick, Northumberland
TW is a law unto themselves
- 7-month delay past completion; mud to the front door.
- Finish and kitchen issues: dirt under gloss; wavy cupboards; unsafe fixings; high costs.
it took TW 7 months after the given completion date and we eventually moved in on 22 December 20022 with mud up to the front door and over shoe tops, you would think after it took them that long the house would be reasonably well finished my swagger took over 200 photos. Standard of finish is atrocious gloss paintings done over dirt and plaster drips every bit of painting is a disgrace so bad I refused to let them repaint it I thought it was bad enough it is a 4 bedroom house and did not want it made any worse than it is.
The kitchen was so bad for a new kitchen to be fitted, yes I got the basic kitchen thinking it would last a year or 2 but the wall cupboards started to go waves at the bottom and the oven housing was to tall to use the top oven safely, when these were removed I was told I was lucky they had not fallen off on top of me they had just been screwed straight onto plasterboard without proper fixings, turf was laid on top of newly rotavated soil without compacting the soil and left so uneven with holes that I have fell twice by feet going into holes I am disabled and so is my husband who needs a Zimmer frame to walk myself very unsteady.
Due to the delay in moving into our new house it cost us around £7000 more with storage and having to move into rented property. Alison the sales person told us the house would be ready May then June and every month after what a lier, I stubbed both my big toes on 2 nails sticking up in the en suite they were not even wood nails but roofing nails they left me with very black and sore toes which is just starting to get better nowI could go on still lots more, I would not recommend TW to my worst enemy, Heather and Emily have been very supportive it' a shame they work for TW
User's recommendation: NEVER
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo Heating
- No heating at home; emergency services contacted at 17:33.
- Re-contacted at 19:58; no guarantee it can be sorted tonight; two children without heating.
I have contacted emergency services today 17:33 because at my home No heating and from customer service telling me within 2 hours same one contact you and sorted then I have contacted again 19:58, and they're saying no guarantee they can sort tonight, I have 2 children without heating all night.
Preferred solution: Full refund
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